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Bilingual Donor Support Coordinator
4 months ago
**Bilingual Donor Support Coordinator**
Donor Network of Arizona offers a competitive salary and benefits, but more importantly offers work in a field that touches lives every day as we connect the generosity of donors to those in need for the purposes of life saving donation.
- **Redefine your Life today**_
Become a Bilingual Donor Support Coordinator and help save lives
**Employee Benefits**:
- **Starting from $26 per hour**:
- **Shift Differential from $2.24-$6.25 for night shift**:
- **Regular overtime available**:
- **Organizational Incentive Program Annually, up to 10% (7% at target)**:
- Very generous health benefits, including medical, dental and vision
- Free telemedicine for entire household
- Health Savings Account
- Retirement savings plan with company matching program and 8% employer contribution opportunity
- SmartDollar financial wellness program
- Free employee assistance program
- Life insurance and disability insurance paid by the employer
- Award-winning employee wellness program
- Generous paid time off (PTO) policy including 10 paid holidays & 15 days of PTO
- Tuition reimbursement program
- Culture of community and work-life balance
- Onsite gym and walking paths
**Amazing culture**:
- **Awarded Top Companies to Work for in Arizona for 2022 & 2023**:
- Staff-run committees and clubs promote open communication, diversity, community involvement, and socialization opportunities
- Family-friendly activities on site for all employees
- Conveniently located at our new Tempe location, 2 miles west of the ASU campus.
**Job Duties**:
- The Bilingual Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel and technicians; donor case management, customer service, adherence to policy, bulletins and advisories.
- Document accurately, thoroughly, timely, and professionally according to department procedures.
- Coordinates and dispatches technician teams; Obtains and verifies the legal consent.
- Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.
- Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and social history for the purposes of transplantation.
**Qualifications**:
- Bilingual In Spanish and English
- Bachelor's Degree or higher
- Excellent verbal communication and written skills
- Basic computer literacy with a minimum typing speed of 25 wpm
- Definitive Team Player
- Knowledge, work, and life experience to connect with families in a meaningful way
- Must demonstrate and draw from experiences, this is not an entry level position
- Prior management experience a plus-Prior Scribe experience a plus
- Come Join the Team
Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.
You will enjoy a great 12-hour work schedule. This is a 24/7 operation with shifts based on seniority and this position will join the night shift from 7pm-7am. Night, evening and weekend shift differentials. Extensive training, coaching and development leading to competency certification as required to perform job duties Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.
We have an amazing culture and workspace in our new Tempe location, 2 miles west of the ASU campus.
**About the Team**
Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness.
Donor Network of Arizona is a Drug free/Tobacco Free workplace
ADA/EEO reasonable accommodation employer.
Pay: From $26.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
