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Business Analyst

2 months ago

Houston, United States Harris County Full time

**Position Description**:
**This is a grant funded position with an anticipated end date of December 31, 2026**

**_Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation._**

**About Harris County Public Health**:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

**Position Overview**:
The Business Analyst will work under the guidance of the DevOps Manager within the Office of Operations & Technology Services at Harris County Public Health. The role will involve collaborating with various departments and stakeholders to gather, analyze, and document business requirements, processes, and workflows. The Business Analyst will also assist in the design, implementation, and enhancement of technology solutions to support the organization's operational and strategic goals.

**Duties & Responsibilities**:

- Collaborates with stakeholders to understand and document business requirements, processes, and workflows.
- Analyzes and evaluates existing systems and processes to identify areas for improvement or areas for automation
- Develops and maintains documentation, including requirements specifications, process diagrams, and user manuals.
- Provides training and support to end-users as needed.

**Harris County is an Equal Opportunity Employer**-
**Requirements**:
**Education**:

- Bachelor's degree in business administration, Computer Science, or other related field.

**Experience**:

- At least two (2) years of experience in business analysis or other similar role.

**Knowledge, Skills and Abilities**:

- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of Agile methodologies.
- Knowledge of healthcare operations and terminology.

**Core Competencies**:
**Organizational Leadership**
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others

**Collaboration**
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs

**Innovation**
- Ability to adapt to change

**Interpersonal Abilities/Personal Characteristics**
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity

**Communication**
- Communicates clearly and effectively, both orally and in writing

**General Information**:
**Position Type and Typical Hours of Work**:

- This is a Full-Time | Grant-Funded position
- Monday - Friday | 8 am - 5 pm
- Hours may vary based on the business needs of the department or task requirements.
- May require periodic overnight travel and long hours/overtime during emergencies/disasters.

**Work Environment**:

- This job operates in a professional office environment. This job routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May require travel within Harris County as needed.

**Physical Demands**:

- This is primarily a sedentary position.

**Work Location**:

- Harris County Public Health: Office of Operations and Technology Services - 1111 Fannin St. Houston, Texas. 77002.

**Employment may be contingent on passing a drug screen and meeting other standards.**

**BENEFITS**
- Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
- The following list of benefits is offered _**_only_**_ to employees in _**_regular_**_ _**_(full-time)_**_ positions:_
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-term disability
- Employee Assistance Program
- Ten (10) days of vacation each year for the first five (5) years of service
- Accrual rates increase based on years of service
- Eleven (11) County-observed holidays and one (1) floating holiday
- Professional development opportunities
- Dependent Care Reimbursement Plan
- Healthcare Reimbursement Account
- 457 Deferred Compensation Pla