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Operations Manager

3 months ago

Santa Ana, United States CulinaryLab Cooking School Full time

**About Us**

From the founder of CulinaryLab, **Co-Lab** is a brand new culinary entrepreneurship start-up that launched at the 4th Street Market (4SM) in Downtown Santa Ana in August 2023. Since CulinaryLab’s inception in 2016, we have trained thousands of professional and amateur cooks. Co-Lab was born from an opportunity to build a community of culinary start-ups. We operate incubator kitchens, run food entrepreneur training workshops, and manage an event space that supports small businesses and their teams within our culinary community.

**Overview**

**Responsibilities**
- Permit Assistance: Assist Co-Lab clients by filling out and submitting necessary documents and permits.
- Storage Management: Allocate storage spaces, enforce storage rules, and conduct inventory checks to ensure optimal use of resources.
- Operational Support: Oversee day-to-day operations of the kitchen, address client and facility needs promptly, and implement action plans for operational improvements.
- Client Management: Maintain up-to-date client profiles, manage records, memberships, and storage allocations.
- Scheduling and Coordination: Manage and approve kitchen schedules, and coordinate with Co-Lab team members to ensure operational efficiency.
- Communication and Customer Service: Serve as the primary point of contact for client communications, handle issues and complaints, and maintain high standards of customer service.
- Financial Management: Handle financial tasks including invoicing, managing payout spreadsheets, audits, and budgeting. Communicate directly with students enrolling for school with Co-Lab's sister company CulinaryLab, and assist them from the financial aid process. Oversee accounts receivable and payable, and prepare financial reports for leadership.
- Human Resources: Manage HR functions such as onboarding, employee benefits, payroll processing, and compliance with insurance and tax requirements.
- Facility and Compliance Management: Liaise with team members and leadership to ensure completion of facility-related projects and compliance with relevant regulations.
- Documentation and SOPs: Create and maintain Standard Operating Procedures and training materials for team members.
- Inventory and Supplies Management: Oversee inventory of office supplies and other essentials, ensuring availability and cost-efficiency.

**Knowledge, Skills, and Abilities**
- Three to five years of experience with a proven track record in operations management, administrative roles, or relevant fields.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Knowledge of financial, HR, and compliance management practices.
- Ability to handle multiple tasks and prioritize effectively.

**Schedule**
- Monday - Friday | 9 AM to 6 PM with a lunch break
- Remote work available one to two days per week
- Based in Downtown Santa Ana in the 4th Street Market (4SM)

**Compensation and Benefits**
- $65-$70K annual salary with incentives available
- Medical, dental, and vision benefits
- 10 PTO days and 14 paid holidays
- Free cooking classes
- Opportunities for career growth in a growing company

**WHY JOIN US?**

Co-Lab is a creative space where food entrepreneurs unite, collaborate, and thrive. With state-of-the-art incubator kitchens, tailored workshops, and a vibrant event space serviced by small food businesses, we offer the platform to fuel their success. Our small business clients gain the skills, mentorship, and connections needed to turn culinary dreams into reality. 4SM events embrace the vibe of the downtown and bring forward our vision for helping small businesses thrive. Join our dynamic team as we foster a community of passionate individuals, celebrating innovation and shared success.

**Co-Lab could be right for you if**:

- You thrive in a nurturing environment that provides abundant resources for growth and educational enrichment.
- You prefer a relaxed work atmosphere that values happiness as much as hard work, free from corporate stuffiness.
- You excel in a collaborative, team-first environment where everyone's contributions are valued.
- You are passionate about making a significant impact by helping others realize their entrepreneurial dreams.
- You yearn for the freedom to express your creativity and explore new ideas.
- You embrace the opportunity to learn from fellow food entrepreneurs and industry experts.
- You value job flexibility, including generous time-off policies that enable a healthy work-life balance.

**NOTE**: Joining Co-Lab means becoming a member of a close and supportive family. How you fit in our team culture has a big impact when hiring. We look for people who are adaptable with “can-do” personalities who excel when working in a fun, start-up environment.

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**