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Billing & Collections Analyst, Large Casualty
4 months ago
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA’s benefits, check out our
Under broad supervision, responsible for handling variety of moderate to complex billing activities under broad supervision.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
- Manages and coordinates all activities by performing moderate to complex billings and manages service delivery with excellent customer satisfaction.
- Provides desk level training of peers.
- Assists with creation and updates of team procedures/training documents.
- Assists with billing projects providing requirements/testing for successful deployment.
- Analyzes data integrity to resolve reconciliation issues.
- Determines and initiates most effective action plan to resolve issues and disputes to support Collections and reduce past dues.
- Provides advice on billing matters to customers and consults with underwriting in the utilization of billing plans and methods.
Reporting Relationship
Typically Manager or above
Skills, Knowledge and Abilities
- Knowledge of billing, accounting, and collections.
- Good analytical and problem solving skills.
- Good organizational skills with the ability to manage multiple projects.
- Ability to work independently.
- Ability to exercise independent judgment and make sound business decisions effectively.
- Knowledge of Microsoft Office Suite as well as other business-related software.
Education and Experience
- Bachelor's degree in accounting or finance or equivalent work experience.
- Typically, a minimum of two years of experience in complex billing or insurance fields.
LI-Hybrid
LI-DM1
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact
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