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Accounts Receivable Collection Specialist

3 months ago

Schaumburg, United States Novaspect Inc Full time

Description:
**Accounts Receivable Collection Specialist Essential Duties and Responsibilities**:

- Communicate with customers to resolve payment disputes and review all short payments for validity
- Assist in managing most aspects of the accounts receivable activities
- Ability to quickly recognize a problem, analyze it and arrive at a clear and concise resolution that will benefit all parties involved
- Ability to build and maintain strong internal and external relationships to assist in the identification, understanding and resolution of unpaid balances
- Assist in establishing and maintaining professional processes and procedures to reconcile and understand customer non-payment issues
- Proactively contact customers before invoices are due to identify customer payment concerns
- Involve inside and outside sales when appropriate to facilitate communication with the customer and work to receive payment on past due invoices
- Assist the Accounting Supervisor/Controller in establishing credit limits for new customers using various financial tools/research to access their credit worthiness as well as the revision of existing customer’s credit limits
- Actively participate with team members to achieve company and departmental goals
- Ability to be flexible with changes in the work assignments based on the company growth
- Any other duties as assigned including reports as needed
- Able to manage difficult customer situations and respond promptly to customer needs
- Excellent interpersonal, verbal and written communication skills
- Proven ability to build and support teamwork
- Quickly embraces, learns and applies new technology and/or procedures

**Requirements**:
**Accounts Receivable Collection Specialist Education and/or Experience**:

- High school diploma required
- 5+ years of accounts receivable function with a strong emphasis on customer service and relationship building
- Understanding of the financial impact of uncollectable accounts and accounts with past due balances
- Prior accounting/book keeping experience a plus

**Accounts Receivable Collection Specialist Pay**:

- $21-$26 per hour
- Overtime eligible
- Monday - Friday: 7:30/8am - 4:30/5pm

**Accounts Receivable Collection Specialist Benefits**: Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:

- Generous paid time off; starting at 15 vacation days, 10 holidays, and personal time off
- 401K with 6% company match
- Employee Stock Ownership Program (ESOP)
- Excellent health & wellness benefits
- Student debt & tuition reimbursement
- Referral bonus

**Accounts Receivable Collection Specialist Location**: Schaumburg, Illinois

**Who We Are**: