Account Specialist
6 days ago
Job Summary
We are seeking a highly skilled Collections Representative to join our team at Munich Re Specialty Group. As a key member of our operations team, you will be responsible for managing assigned account portfolios, performing duties in accordance with department guidelines and procedures, and identifying and applying payments.
Key Responsibilities
- Manage assigned account portfolios to ensure timely and accurate collections
- Perform duties in accordance with department guidelines and procedures to ensure compliance and efficiency
- Identify and apply payments to accounts in a timely and accurate manner
- Document collections activities to ensure transparency and accountability
- Respond to internal and external requests in a timely and professional manner
- Review reports and account activity to identify trends and areas for improvement
- Prepare correspondence and reports to stakeholders as needed
- Process premium write-offs within authority levels
- Meet established productivity and quality standards
Requirements
- High School, Associates degree; or equivalent
- Authority levels limited to write-off and disbursement policy and grid
Core Skills
- Action Oriented (Moderate)
- Problem Solving (Advanced)
- Conflict Management (Basic)
- Customer Focus (Moderate)
- Time Management (Moderate)
- Communication, written and oral (Moderate)
- Analysis (Basic)
Behavioral Skills
- Leadership (Basic)
- Collaboration (Moderate)
- Interpersonal Skills (Moderate)
- Professionalism (Moderate)
Technical Skills
- Moderate MS Office Excel, Word, Outlook
Internal IT/Systems
- Majesco
- Applied EPIC
- BIPS
- Receivables Online
About Us
Munich Re Specialty Group is a leading provider of specialty insurance solutions to retail and wholesale insurance brokers in North America. Our company operates as a specialty insurance broker focused on surety, insurance, and related offerings for logistics service providers, customs brokers, and companies with supply chains.
Benefits
We offer our employees a diverse work environment that champions professional development, innovation, and passion. Our benefits package includes:
- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance
Our Culture
We believe that individuality is a key driver for our success and progress. We strive to create an inclusive culture where everyone is welcomed and valued for their authentic selves. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law.
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