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Day Care Investigator I

4 months ago

Houston, United States Dept of Family & Protectve Svc Full time

OVERVIEW- A Day Care Investigator
- SAO DCI Investigator.
- WHY WORK FOR DFPS?
- The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.
- DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.
- HELP US MAKE A DIFFERENCE AS:
To learn more about You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.

**Essential Job Functions**:

- Investigates complaints of abuse/neglect in licensed/registered and unregulated facilities.
- Investigates complaints of standards violations in licensed and registered child care facilities.
- Investigates complaints alleging illegal child care.
- Documents findings of investigations and notifies child care providers of findings and any corrective or adverse actions being taken.
- Responds to emergency complaints of abuse/neglect in licensed/registered and illegal child care operations.
- Performs other duties as assigned and required to maintain unit operations.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.

**Knowledge Skills Abilities**:

- Knowledge of the Texas Family Code, Chapter 42 Human Resource Code laws and regulations relating to children and their care.
- Skill in assessing risk in situations, which might result in injury or death to a child and ability to take appropriate action.
- Skill in investigating and resolving child abuse/neglect allegations.
- Skill in effective verbal and written communication.
- Skill in effective organizational skills.
- Skill in assertiveness.
- Ability to identify violations of law and policies concerning child care; and to conduct interviews and gather facts.

**Registration or Licensure Requirements**:
This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver’s license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license.**Initial Selection Criteria**:
Day Care Investigator Specialist I: An accredited bachelor’s degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.
- Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.
- Day Care Investigator Specialist II: Employed as a Day Care Investigator I for 9 months AND have received Day Care Instigations Certification OR currently employed as a Day Care Investigator II OR previous experience as a Day Care Investigator II in Texas Department of Family and Protective Services.
- Day Care Investigator Specialist III: Employee as a Day Care Investigator II for 9 months AND have received Day Care Investigations Advanced Specialist Certification OR currently employed as a Day Care Investigator III OR previous experience as a Day Care Investigator III in Texas Department of Family and Protective Services.
- Day Care Investigator Specialist IV: Employed as a Day Care Investigator III for 24 months AND have received Day Care Investigations Senior Advanced Specialist Certification OR currently employed as a Day Care Investigator IV OR previous experience as a Day Care Investigator IV in Texas Department of Family and Protective Services.**Additional Information**:
This position may be filled at any level from a DCL Investigator I to DCL Investigator IV. Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group.
- This positi