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Customer Service Specialist

3 months ago

Stoughton, United States PAAS National, LLC Full time

PAAS National® LLC, is currently looking for a motivated individual to fill the position of Customer Service Specialist and function as a vital part of a team effort to win and retain clients. The Customer Service Specialist is a primary source of communication with PAAS members. The position requires knowledge of principles and processes for providing customer and personal services - customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Excellent communication abilities - verbal and written—are essential. Marketing and the membership process are both important elements of the Customer Service Specialist position.

**EDUCATION**
- Pharmacy Technician Preferred

**EXPERIENCE**
- At least two years’ experience in customer service

**SKILLS**
- Strong Customer Service Skills/ People Skills
- Strong oral communication and language skills
- Proficient with Personal Computers and Microsoft Office products - Word, Excel, Outlook
- Proficient with standard office equipment
- Ability to multi-task
- Strong organizational skills

PAAS National® LLC offers daytime hours, competitive wages, paid time off, and a friendly, family environment.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home

Experience level:

- 3 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- Call center
- Hybrid work
- Office

Ability to Relocate:

- Stoughton, WI: Relocate before starting work (required)

Work Location: In person