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Warehouse Customer Service Representative

2 months ago

Stoughton, Wisconsin, United States A. Duie Pyle Full time

Job Title: Warehouse Customer Service Representative

Job Summary:

A. Duie Pyle is seeking a Part-Time Dedicated Customer Service Representative to join our team in Stoughton, MA. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to inquiries, and interacting with CSR teams.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Interact with CSR teams to ensure seamless communication and resolution of customer issues
  • Follow up on daily shipments and ensure timely delivery
  • Interface with customers and other personnel from various departments to provide excellent customer service
  • Perform miscellaneous clerical tasks as needed

Requirements:

  • Good computer skills and excellent phone etiquette
  • Excellent attention to detail and ability to provide excellent customer service
  • Good follow-up skills and ability to resolve issues from beginning to end
  • Ability to work overtime and Saturdays when required

About A. Duie Pyle:

A. Duie Pyle is a Northeast asset-based warehousing and transportation company meeting the distribution needs of its diverse client base throughout the U.S. and Canada. We provide every alternative to meet the changing distribution needs of our customers through more than 2 million square feet of warehousing space.

Equal Employment Opportunity:

A. Duie Pyle is an EEO/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.