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HR Director, Global Service

3 months ago

Mount Prospect, United States Crane Payment Innovations Full time

Have you ever used the self-checkout? Played the slots at an Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).

We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.

Headquartered in Malvern, PA, CPI is supported by: >2,300 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.

**WHAT YOU’LL BE DOING**

As a HR Director - Global Service he/she will be responsible for providing HR business partnership for CPI’s Global Service organization, helping to construct and execute talent strategies aimed at improved associate performance and engagement. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes. This role will be a key part of our global Human Resources Leadership team, contributing to process improvement and additional roadmap activities. Additionally, this role will support both leaders and associates based out of our CPI locations around the world with the majority of the associates working out of a distributed workforce across the U.S.

**WHO WE’RE LOOKING FOR**

**Business Acumen**: Leverage HR expertise, energy, and business acumen to immerse yourself in learning the business, providing strategic partnership with associates and senior leadership. Comfortable around people of all levels both inside and outside the organization, is aware of key needs and issues throughout the business, can adapt their approach to different audiences to achieve results.

**Trusted Advisor**: Advise managers on the full spectrum of associate relations issues across multiple countries; Partner with managers to support the delivery of appropriate training and development programs; Ability to handle sensitive and confidential employee data with discretion and professionalism.

**Accountable;** be accountable for the talent strategy across the Global Engineering and Supply Chain functions; Manage and execute talent planning, succession, assessments, and HR processes that drive a high performing team

**HR Project Management;** Deliver on business-critical HR related projects globally. Ability to manage multiple and conflicting priorities in a fast-paced environment, while meeting deadlines Assist as needed in managing and executing global or local projects. Level of comfort with managing projects independently (annual HR Annual Initiatives; driving the internal intellectual capital process in compensation planning, annual performance management process and talent development and succession planning).

**Qualifications and Requirements**
- Bachelor’s degree in human resources management or equivalent.
- 10+ years of related human resources experience
- Strong HR business partnership skills
- Experience supporting Sr. Leaders/ C-level executives
- International HR support
- Travel up to 25%

**Personal Attributes**

Analytical Thinker: You need to have insight and enjoy solving problems

Customer Service Oriented: You possess a drive to serve your “customers” and focus on responding promptly to project team needs

Decision-Making Skills: You have a reputation for making quality decisions and sticking to them

Flexible: You are comfortable wearing many hats and able to shift priorities as needed

Good listener: You allow others to express themselves and try to understand others before expressing self

Presentation skills: You are confident when speaking to groups and presenting information

**WHAT WE’RE OFFERING**
- Flexible work environments
- Defined career growth plans with opportunities to go outside of your “comfort zone”
- “Team Building activities that support innovation”
- Generous paid time off, including sick and holiday
- Medical, dental, & vision insurance
- 401K with Company contribution
- Flexible spending accounts
- Life insurance and disability benefits
- Discounts for childcare
- Tuition assistance
- Community involvement and volunteering events
- Opportunities to travel and work at our global sites

Sound interesting? Come see why we are OneCPI

**CPI is part of Crane NXT**
- Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law._
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