Patient Services Representative Specialist

2 weeks ago

Mount Prospect, United States Balance Health Full time
Job DescriptionJob DescriptionDescription:

ABOUT US

For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation.


LOCATION: This position is based in our Mount Prospect office and travels daily to other locations within your assigned geographic region.


REPORTS TO: Practice Operations Manager

POSITION SUMMARY

We are looking for a Patient Services Specialist (PSS) will continue to be responsible for the front desk duties of a Patient Service Representative (PSR) and will provide PSR coverage for a geographical area instead of being assigned to one POD or location. Schedules may vary day to day depending on the needs of the organization, the geographic area can include 5 – 10 locations across multiple pods, and assignments will be made by the Operations Manager.


DUTIES AND RESPONSIBILITIES

  • Greet patients
  • Check in patients and assist with individual concerns, as they arise
  • Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
  • In addition, the Patient Services Specialist will have responsibilities to provide training support to new and current staff, support the integration of new locations into the company, along with other special projects and duties as assigned.


Requirements:

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS

  • High school diploma or GED required
  • Minimum of 2 years in a healthcare position preferred - but willing to train the right individual
  • Good verbal and written communication skills
  • Basic knowledge of computers and office equipment
  • Patient-focused with the ability to work independently
  • Capability to adapt quickly and thrive in a fast-paced environment

SCHEDULING

Must be flexibility from Monday-Friday with alternating Saturday availability to match the practice hours of operation.


BENEFITS:

  • Medical, Dental, and Vision Plans
  • HSA with Employer Contribution
  • FSA
  • Generous PTO Program
  • 401k with a 3% Match
  • Employee Assistance Program
  • Life and AD&D Insurance
  • Short-Term and Long-Term Disability

PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

  • While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
  • Specific vision abilities required by this job include close vision, distance vision and depth perception.
  • Must be able to lift/carry up to 25 lbs.

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.

  • Patient Services Representative Specialist

    2 weeks ago

    Mount Prospect, United States WEIL FOOT & ANKLE MANAGEMENT Full time

    Description: **ABOUT US** For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle...

  • Part-time Patient Service Representative

    2 weeks ago

    Mount Prospect, United States WEIL FOOT & ANKLE MANAGEMENT Full time

    Description: For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and...

  • Route Service Representative

    2 days ago

    Mount Prospect, United States Lechner Services Full time

    **ROUTE SERVICE REPRESENTATIVE** **Lechner Services,** a premier uniform and facility service provider, is seeking a **Route Service Representative** to service customer accounts. Route Service Representatives drive a truck and service customers weekly on their established route. This is a fast-paced customer facing position, that has individuals driving a...

  • Route Service Representative

    4 weeks ago

    Mount Prospect, United States Lechner Services Full time

    **ROUTE SERVICE REPRESENTATIVE** **Lechner Services,** a premier uniform and facility service provider, is seeking a **Route Service Representative** to service customer accounts. Route Service Representatives drive a truck and service customers weekly on their established route. This is a fast-paced customer facing position, that has individuals driving a...

  • Part-time Patient Service Representative

    2 weeks ago

    Mount Prospect, United States Balance Health Full time

    Job DescriptionJob DescriptionDescription:For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by...

  • Route Service Representative

    6 days ago

    Mount Prospect, United States Lechner Services Full time

    **ROUTE SERVICE REPRESENTATIVE** **Lechner Services,** a premier uniform and facility service provider, is seeking a **Route Service Representative** to service customer accounts. Route Service Representatives service customers weekly on their established route driving a company vehicle. However, this is not simply a delivery driver position. It requires...

  • Route Service Representative

    7 days ago

    Mount Prospect, Illinois, United States Lechner Services Full time

    ROUTE SERVICE REPRESENTATIVELechner Services, a premier uniform and facility service provider, is seeking a Route Service Representative to service customer accounts. Route Service Representatives drive a truck and service customers weekly on their established route.This is a fast-paced customer facing position, that has individuals driving a truck,...

  • Guest Service Representative

    1 week ago

    Mount Prospect, United States Nothing Bundt Cakes - Mount Prospect Full time

    **TITLE**:Guest Service Representative** **LOCATION**:_Mount Prospect, IL_ **REPORTS TO**: **Bakery Manager/Lead Operator** **Position Summary**: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The...

  • Patient Services Representative

    2 weeks ago

    Mount Juliet, United States ADVENT Full time

    Job DescriptionJob DescriptionDescription:Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to...

  • Patient Services Representative

    1 month ago

    Mount Pleasant, United States Coastal Pediatric Associates Full time

    Job DescriptionJob DescriptionDescription:Spring into your new career! Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric...

  • Patient Services Representative

    3 weeks ago

    Mount Pleasant, United States Coastal Pediatric Associates Full time

    Job DescriptionJob DescriptionDescription:Spring into your new career! Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric...

  • Employment Specialist

    6 days ago

    Mount Prospect, United States Search Inc. Full time

    **Join Our Team at Search Inc.: Employment Specialist** Needed for **Community Employment Services Program!** **_Are you ready to make a difference and have fun while doing it? We're looking for an enthusiastic and dedicated Employment Specialist to join our team at Search Inc. and help adults with developmental disabilities achieve their dream jobs! If you...

  • Customer Service Representative

    3 weeks ago

    Mount Prospect, United States State Farm - Geovanni Trujano Agency Full time

    **JOB SUMMARY**: As a Bilingual Insurance Customer Service Representative, you will play a vital role in ensuring our customers receive the best possible service in both English and Spanish. You will be responsible for addressing customer inquiries, resolving issues, and providing accurate information about our insurance products and services. Your excellent...

  • Customer Support Specialist

    1 month ago

    Mount Prospect, United States HR Manager Full time

    Job DescriptionJob DescriptionCustomer Support Specialist – Mount Prospect, IL$21 - $24/HourWe provide full health benefits, including dental and vision, 401(k), and a generous PTO package.Are you ready to accelerate your career with a best-in-class organization that values innovation, dedication, and growth? Our employees are the key to our success and...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Mount Prospect, United States Bernie Majewski - State Farm Agency Full time

    Job DescriptionJob DescriptionBernie Majewski - State Farm Agency located in Mt. Prospect, IL has an immediate opening for a full-time Licensed Insurance Customer Service Representative. We are seeking a qualified professional to join their winning team.  Ideal candidate will be an energetic professional interested in helping our business grow through...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Mount Prospect, United States Bernie Majewski - State Farm Agency Full time

    Job DescriptionJob DescriptionBernie Majewski - State Farm Agency located in Mt. Prospect, IL has an immediate opening for a full-time Licensed Insurance Customer Service Representative. We are seeking a qualified professional to join their winning team.  Ideal candidate will be an energetic professional interested in helping our business grow through...

  • Employment Specialist

    4 weeks ago

    Mount Prospect, United States Search Inc. Full time

    Job DescriptionJob DescriptionJoin Our Team at Search Inc.: Employment Specialist Needed for Community Employment Services Program!Are you ready to make a difference and have fun while doing it? We're looking for an enthusiastic and dedicated Employment Specialist to join our team at Search Inc. and help adults with developmental disabilities achieve...

  • Employment Specialist

    3 weeks ago

    Mount Prospect, United States Search Inc. Full time

    Job DescriptionJob DescriptionJoin Our Team at Search Inc.: Employment Specialist Needed for Community Employment Services Program!Are you ready to make a difference and have fun while doing it? We're looking for an enthusiastic and dedicated Employment Specialist to join our team at Search Inc. and help adults with developmental disabilities achieve...

  • Client Service Representative

    1 month ago

    Mount Prospect, United States Arthur J Gallagher & Co. Full time

    Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create...

  • Client Service Representative

    3 weeks ago

    Mount Prospect, United States Arthur J Gallagher & Co. Full time

    Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create...