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Call Center Representative
4 months ago
**At Sunmark Credit Union, we strive to build brighter financial futures and brighter communities. With our "Good Vibes" culture, we build relationships with our members and look for solutions for all their financial needs. As a team member, you'll find satisfaction in your career by assisting with our members' finances, volunteering through our foundation team, and career growth opportunities.**
**Our Call Center, located at 1187 Troy Schenectady Road in Latham, NY is hiring**
**The starting pay for this position is $21-$23/hr based on experience. Business hours are Monday-Wednesday 8-5pm, Thursday & Friday 8-6pm, Saturday 9-1pm. Saturday’s will be on a rotating basis based on department needs.**
As a Member Solution Specialist, you'll be responsible for providing service to members by relaying information through call center channels, responding with accurate information, researching, and solving members' questions, problems, and complaints, and cross-selling Credit Union services to qualified members. You'll also open, service, and close all types of personal and business accounts, ensuring accuracy.
**Join the Sunmark Squad and make a big difference in our community