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Supervisory Information Technology Specialist

2 months ago

Alexandria, United States U.S. Department of Justice Full time

Summary

This position is located in the Office of Information Technology (OIT), Executive Office for Immigration Review, U. S. Department of Justice. Incumbent serves as the IT, Director of Operations, administers a variety of activities to assess systems operations and
isolate recurring operational problems for the daily operation of all agency IT resources.

This is a Competitive Service position; additional positions may be filled from this announcement within 90 days of certificate issuance.

This job is open to
Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Individuals with disabilities

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Veterans

Clarification from the agency

This position is open to all U.S. Citizens. CTAP/ICTAP; and/or Schedule A Hiring Authority Eligibles may also be considered.

Duties

**Duties include but are not limited to the following**:
Directs activities to ensure confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, evaluation, and enhancement of systems operations and performance, systems requirements, and migration strategies for planned continuity of operations within and across the enterprise.
Leads team in providing high availability, efficient infrastructure services that deliver secure hosting, data, and communications capabilities.
Provides expert input to the development and implementation of IT mission, goals, and objectives as an authority on managing systems operations and performance.
Supports and maintains effective relationships with OIT customer organizations and promotes OIT as the enterprise provider of IT infrastructure and services to EOIR and its customers.
Manages the planning, direction, and execution of all organizational operations.

**Requirements**:
Conditions of Employment
Complete the initial online assessment and USA Hire Assessment, if required
You must complete a background investigation, credit check, and drug test.
You must be a U.S. Citizen or National.
Selective Service Registration is required, as applicable.
Probationary period will apply.
May be required to file a Financial Disclosure.
Salary payments must be by direct deposit to a financial institution.
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

**Qualifications**:
In order to qualify for the Supervisory Information Technology Specialist (Director of Operations)position, you must meet the following minimum qualifications:
**For the GS - 15 LEVEL**:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND

**Specialized Experience**: Applicants must have at least one or more full-time years (12-months) of specialized work experience, equivalent to at least the GS-14 grade level in the Federal service, performing the following duties:
Provide a variety of activities to assess systems operations and isolate recuring operation problems for the daily operation for all agency IT resources;
Develop, implement, and manage long and short-term IT plans in compliance with agency strategic plan; and
Manages the planning, direction, and execution of all organizational operations.
(Your resume must CLEARLY demonstrate this experience)

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

For more information on the qualifications for this position, click here.
Education

ARE YOU USING EDUCATION TO QUALIFY? Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order