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Banquet Captain

3 months ago

Beverly, United States Endicott College Full time

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community


**This is a supervisor role and will most likely not begin until May but we will

begin training prior**
- Ensure that rooms are set-up and service delivery is carried out according to guest expectations and banquet event orders.
- Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness and proper layout.
- Supervises and trains servers
- Respond to guest requests and complaints in a prompt and professional manner
- Assist Banquet Director with inventory
- Ensure that equipment is prepared for the following day’s work. Ensure that all banquet equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management
- May serve as Manager on Duty