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Assistant Library Supervisor

4 months ago


Jacksonville, United States City of Jacksonville, FL Full time

Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

**Examples of Work**:

- Assists with planning, organizing, and directing the day-to-day operation of assigned unit.
- Effectively assumes in-charge responsibilities for routine daily operations of a branch/department as assigned.
- Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.
- Assists with monitoring assigned unit’s operational efforts in meeting goals and objectives.
- Compiles data, prepares reports, makes oral presentations.
- Provides guidance and technical assistance to staff and customers.
- Plans, organizes, schedules, assigns, reviews, and evaluates work of assigned staff.
- Monitors the implementation of established cash handling procedures.
- Participates in the interview process for the selection of new staff.
- Administers the training and instruction of assigned staff and volunteers regarding library policies, practices, and procedures.
- Operates standard office equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, copies, and fax machines.- Keeps abreast of changing technology as it relates to library activities. Dependent on assignment, may be required to work public service floor.- Dependent on assignment, may be required to work public service floor.
- Ensures compliance with appearance standards by reporting facilities issues, picking up litter on library grounds and consistently scheduling staff and volunteers to do the same.
- Serves on library committees that plan and administer activities.
- Communicates clear direction, manages for results, and assists with leading organizational change.
- Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.
- Demonstrates proficiency in the City of Jacksonville’s competencies.
- Performs related work as required.

**Knowledge, Skills and Abilities**:

- Knowledge of management theories, principles, practices, and problems solving techniques.
- Knowledge of the Library's organization, operation, policies, and procedures.
- Knowledge of library resource materials and reference sources.
- Skilled in understanding people and demonstrating sensitivity to varying points of view and persuasiveness necessary to influence behavior, change of opinion, or resolve a situation.
- Ability to inspire and motivate assigned staff while communicating a compelling vision and sense of purpose.
- Ability to adapt to change, balancing the needs of both customers and staff and to adjust priorities based upon those needs.
- Ability to prioritize in order to achieve the most appropriate results within established deadlines.
- Ability to implement programs and services consistent with established organizational goals.
- Ability to develop and manage group processes that deliver high-quality results.
- Ability to develop assigned staff and coach them to achieve shared and individual results.
- Ability to exercise judgment and make well-informed decisions, taking into account the impact and implications of those decisions.
- Ability to work as part of a team on shared goals that support the Library’s strategic and annual plans
- Ability to use computer databases including computerized catalog and circulation systems.
- Ability to interview and gather data.
- Ability to interpret, communicate and implement Library policy, procedures, and guidelines to deliver the highest quality results.
- Ability to plan, organize, schedule, assign, review, and evaluate the work of assigned staff.
- Ability to gather information from customers and effectively respond to their complaints and inquiries.
- Ability to monitor assigned units’ operational efforts in meeting goals and objectives.
- Ability to organize and present/deliver information in formal settings that include one-on-one, groups, peers, direct reports, etc.
- Ability to develop, organize and conduct training sessions and workshops.
- Ability to provide positive customer service in a library setting.
- Ability to use data to determine which products, services, and experiences best deliver system-wide and locally relevant results.
- Ability to communicate effectively verbally and in writing.
- Ability to establish and maintain effective working relationships.
- Ability to work with diverse populations and to provide services in a non-judgmental and non-discriminatory manner.
- Ability to operate standard office and library equipment such as personal computers using word, spreadsheet, database, and other rela