Information Technology Specialist I

1 week ago


Sacramento County CA, United States Department of Technology Full time

**_Telework Information: Telework is available._**

Under direction of the Information Technology Supervisor II (IT Sup II), the Information Technology Specialist I (IT Spec I), provides comprehensive support services to internal and external California Department of Technology (CDT) customers in areas including but not limited to Process analysis and improvement, metrics & dashboard reporting, Testing, coordination with service areas, and continuous improvement of service management delivery and ITSM processes.
- You will find additional information about the job in the **Duty Statement**.

Working Conditions
- Work overtime as necessary and when business needs warrant.
- Must maintain consistent, predictable attendance, and will be sitting at a computer for long lengths of time.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-404070
- **Position #(s)**:

- 695-352-1402-148
- **Working Title**:
**IT Specialist I**

**Classification**:

- INFORMATION TECHNOLOGY SPECIALIST I
$5,960.00 - $7,988.00 A
$6,554.00 - $8,784.00 B
$7,197.00 - $9,643.00 C
- **# of Positions**:

- 1
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- **Work Shift**:

- 9:00 am - 5:30 pm
- **Work Week**:

- Monday - Friday
- Department Information
- California Department of Technology
- P.O. Box 1810
- Rancho Cordova, CA 95741-1810
- Attn: Nicole Robinson / RPA #23-148/JC#404070
- Inquiries: Daniel Fernandez (916) 857.8963
- Special Requirements

**Please do NOT include your Social Security Number on any of the submitted documents.**

**Statement of Qualifications (SOQ)**

**All interested applicants are required to submit a Statement of Qualifications (SOQ). **You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and /or experience. Limit your SOQ to a maximum of one (1) page, single-spaced, twelve-point Arial font.
- **1. Based on the duty statement how has your work experience prepared you for this job? Describe your experience with data analysis, dashboards and reporting.**

**Note**:Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
- ***

Application Instructions

Final Filing Date: 4/29/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Technology
-Attn: Nicole RPA 23-148/JC404070
-Selection Services Unit
-P.O. Box 1810
-Rancho Cordova, CA 95741

**Address for Drop-Off Application Packages**
Department of Technology
-Human Resources
-10860 Gold Center Drive
-Rancho Cordova, CA 95670
-Nicole Robinson RPA 23-148/JC404070
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is required and must be included.
- Statement of Qualifications - **Required. Please see "Special Requirements" section for further information.**

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
ITSM/ITIL certification
- Experience in Reporting, Visualization, Data analytics, Big Data and business intelligence tools.
- Experience in ServiceNow performance analytics and/or business intelligence tools like Power BI, Tableau, Power Views, Power Query, Advanced Excel, VBA, and reporting tools
- Experience GenAI preferred.
- Ability to understand the vision to work as a team member on strategic initiatives, and implement/deploy the necessary actions to meet business objectives
- Must have strong, effective oral and written communication skills, ability to communicate and work productively with supervisors, managers, staff, customers, and vendors in a professional manner. Strong analytical skills are needed.

**Benefits**:

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

**Hiring Unit Contact**:
Robin Davis
(916) 228-6453 ext:
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity



  • Sacramento County, CA, United States Department of Technology Full time

    **Telework is available.** Under the direction of the Strategic Management Information Technology Manager (IT Mgr) I, the Information Technology Specialist (IT Spec) I performs a wide variety of quality assurance, data collection, research, statistical, analytical, and reporting activities for programs under the Internal IT Services (IITS) Division,...


  • Sacramento County, CA, United States Department of Technology Full time

    **Telework is available.** - Under the direction of the Information Technology (IT) Manager I, the IT Specialist I has responsibility for development of innovative procurement approaches and coordinates and controls all aspects of difficult and sensitive acquisitions related to reportable IT and Telecommunications (Telecom) projects in accordance with Public...


  • Sacramento County, CA, United States Department of Health Care Services Full time

    Job Description and Duties - **About this Role**: The Enterprise Data and Information Management Program’s Health Information Management Division (HIMD) at the California DHCS is seeking a highly motivated and experienced individual to join our team as an Information Technology Specialist I (ITS I) within the Business Intelligence Branch. - DHCS is the...


  • Sacramento County, CA, United States California Health and Human Services Office of Technology and Solutions Integration Full time

    Job Description and Duties This position offers an exciting opportunity to participate in delivering a new Comprehensive Child Welfare Information System (CCWIS) with Child Welfare Digital Services (CWDS), a unique collaboration involving the California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI), the California...


  • Sacramento County, CA, United States Department of Health Care Services Full time

    **About this Role**: Under the general direction of the Information Technology Supervisor II, the ITS I will assume a lead Business / Systems analyst role within the CAPMAN team. The ITS I specializes in analysis, requirements, testing, and coordination activities. The ITS I acts as a liaison between non-technical program staff and information technology...


  • Sacramento County, CA, United States Prison Industry Authority Full time

    **This position offers hybrid telework options. When reporting to the office, the location offers free parking and its close to Folsom Lake, Historical Folsom, eateries, shopping and walking trails. **This position is not located inside of a prison.** Under the general supervision of the Director of Technical Operations (Information Technology Manager I),...


  • Sacramento County, CA, United States Department of Alcoholic Beverage Control Full time

    **DEPARTMENT STATEMENT** The Department of Alcoholic Beverage Control (ABC) is committed to providing the highest level of service and public safety to the people of the State through licensing, education, and enforcement. ABC values diversity at all levels of the organization and is committed to fostering an environment in which employees are welcome and...


  • Sacramento County, CA, United States Public Employees Retirement System Full time

    **Anticipated Interview Dates**: Virtual interviews are anticipated to be held mid-July. Technology Infrastructure Services Division (TISD) is currently seeking an Information Technology Specialist I (ITS I) to be a technical lead within the Enterprise Desktop Support Section. Under the direction of the Information Technology Supervisor II of the Enterprise...


  • Sacramento County, CA, United States Department of Social Services Full time

    If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you! - The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access...


  • Sacramento County, CA, United States Department of Consumer Affairs Full time

    Under the direction of the Information Technology Manager I (ITM I), the Information Technology Specialist I (ITS I) is responsible for facilitating one or more of the Department of Consumer Affair’s (DCA) more complex organizations through project design, testing, implementation, and maintenance phases. The incumbent will play a support role in all phases...


  • Sacramento County, CA, United States Department of Social Services Full time

    The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation. **Benefits**: The state offers comprehensive benefits including health, dental, vision, long-term care...


  • Sacramento County, CA, United States CA Housing Finance Agency Full time

    **Hybrid telework schedules are available. The amount of telework is at CalHFA's discretion. In-person attendance will be required weekly and is based on operational needs.** - At CalHFA we embrace a culture that is diverse, equitable, and inclusive for everyone by building an organization that is as diverse as the communities we serve. CalHFA believes that...


  • Sacramento County, CA, United States Department of Food & Agriculture Full time

    **Per CCR 249.3, this job control may be used to fill subsequent vacancies.** - Are you an enthusiastic and motivated individual looking for a diverse, challenging, and rewarding position in a highly team-oriented environment? Do you enjoy leading and participating in efforts to significantly transform technology operations? Are you a problem-solver who...


  • Sacramento County, CA, United States Department of Technology Full time

    **Telework is available.** Under general direction of the Request Case Management and Enterprise Service Delivery Information Technology Manager I (IT Mgr I), the Information Technology Specialist II (IT Spec II) will act as a technical facilitator related to the coordination and tracking of request projects and various items. Assignments require an...


  • Sacramento County, CA, United States Department of Health Care Services Full time

    **About this Role**: This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. - This recruitment may be filled via a Training and Development assignment. - You will find additional information about the job in the **Duty...


  • Sacramento County, CA, United States Department of Health Care Services Full time

    **About this Role**: This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. - This recruitment may be filled via a Training and Development assignment. - You will find additional information about the job in the **Duty...


  • Sacramento County, CA, United States Department of Technology Full time

    **Telework Information: Telework is available.** Under the general direction of the Information Technology Manager I (IT Mgr I), the Information Technology Specialist II (IT Spec II) demonstrates a depth of leadership and expertise in one or more domains. The IT Spec II has significant responsibilities for technical support for the Office of Digital...


  • Sacramento County, CA, United States Employment Development Department Full time

    **TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.** Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Are you looking for a fast-paced and challenging position that will provide you with extremely valuable...


  • Sacramento County, CA, United States Employment Development Department Full time

    **TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.** Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Are you looking for a fast-paced and challenging position that will provide you with extremely valuable...


  • Sacramento County, CA, United States Public Employees Retirement System Full time

    Job Description and Duties **Anticipated Interview Dates**:Virtual interviews are anticipated to be held between May 13th and May 17th, 2024. **Telework Information**:This position is eligible for hybrid work schedule, with up to two days of remote work and three days or more onsite, per week. Are you someone who enjoys project work? Do you have a knack...