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Spanish Speaking Front Office Desk
3 months ago
Overview:
We are seeking a detail-oriented and friendly Front Desk Receptionist to join our team. As the first point of contact for our office, the Front Desk Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations. This position is ideal for someone with administrative experience, preferably in a medical or dental office setting. Paid training and orientation.
**Duties**:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and ensure accuracy of information
- Verify insurance coverage and assist with billing inquiries
- Follow HIPAA guidelines to maintain patient confidentiality
- Assist with administrative tasks such as filing, data entry, and correspondence
- Coordinate with other staff members to ensure efficient workflow
Qualifications:
- Fluent Spanish speaking a must have.
- Previous experience as a Front Desk Receptionist or in a similar role
- Knowledge of medical terminology is preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Proficient in using phone systems and handling multiple calls simultaneously
- Ability to handle stressful situations calmly and professionally
**Job Types**: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Expected hours: 20 - 40 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person