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Front Desk Representative

2 months ago

Vienna, Virginia, United States Art of Problem Solving Full time
Job Title: Front Desk Associate

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Associate at our Vienna, VA location.

Job Summary:

The Front Desk Associate will provide exceptional customer service to students, parents, and staff while maintaining a clean and organized front desk area. This role will also support campus operations by assisting with inventory management, scheduling, and other administrative tasks.

Key Responsibilities:

  • Provide warm and welcoming service to students, parents, and staff
  • Manage and respond to customer inquiries via phone and email
  • Maintain multiple calendars and schedules
  • Use internal database to generate reports and lists
  • Data entry and administrative tasks
  • Assist with admissions and consultation requests
  • Organize and prepare classroom and office supplies
  • Supervise students between classes
  • Perform light cleaning duties and maintain the lobby and front desk area
  • Participate in occasional outreach and in-reach opportunities

Requirements:

  • Experience interacting with customers and families preferred
  • Strong organizational and computer skills
  • Excellent verbal and written communication skills
  • Ability to work independently and collaboratively
  • Maintain flexibility to effectively solve problems under pressure
  • Administrative and/or customer service experience
  • Proficiency with Google Workspace applications
  • Motivated to learn new technologies
  • Maintain customer confidentiality

Benefits and Compensation:

The Front Desk Associate pay rate for our Vienna location is $19/hour. Some benefits include:

  • Paid Sick Leave
  • 401K retirement plan with company match
  • Employee discount on AoPS Academy classes and online subscriptions

Please note that in order to be considered for this position, you must be legally authorized to work in the US. We are unable to offer sponsorship.