Medical Office Front Desk EVE/Weekends

3 weeks ago


Vienna, United States Capital Area Pediatrics Full time
Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a Patient Services Representative to provide administrative support at our Vienna location.

Schedule
Monday-Thursday: 5:00PM-8:30PM
Sunday: 8:45AM-12:30PM

In this role you will:

  • Serve as the first point of contact for patients and visitors.
  • Perform administrative duties in support of the patient experience.
  • Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service
  • Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients•
  • Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
  • Make outbound outreach calls to our patients/families to improve the population health of community, that patients are on schedule with their vaccinations, well-check/milestone appointments, and chronic condition care management.
  • Receives inbound calls, emails and text communications to schedule appointments (for patients checking in/out) using our electronic medical record (Athena).
  • General administrative and other duties, as assigned.

Knowledge, Skills, Abilities

  • Ability to employ active listening and remain solutions-oriented in interactions with patients, families and members of the health care team.
  • Ability to learn and retain new computer skills to support business needs
  • Fundamental knowledge of computer systems including Microsoft Office.
  • Fundamental knowledge of HIPPA compliance.
  • Excellent oral and written communication skills.
  • Ability to take direction and complete tasks as assigned.
  • Demonstrate initiative and a problem-solving mentality.
  • Ability to conduct calls using professional phone etiquette.
  • Ability to maintain confidentiality.
  • Demonstrate deductive reasoning skills.

Experience Requirements

  • At least two (2) years of professional experience, healthcare preferred.
  • Customer service experience is required.
  • At least one (1) year of patient registration/medical office administrative support is strongly preferred.
  • Electronic Medical Record experience – Athena is a plus
  • High school diploma or equivalent required.

New Hire Orientation: Please note that all new hires are required to attend New Hire Orientation. New Hire Orientation mandatory, and is two days (Monday & Tuesday) from 9:30AM-4:30PM the first week of employment.

Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.



  • Vienna, Virginia, United States Capital Area Pediatrics Full time

    Job Opportunity at Capital Area PediatricsWe are seeking a highly skilled and detail-oriented Medical Office Front Desk Representative to join our team at Capital Area Pediatrics.About the Role:As a Medical Office Front Desk Representative, you will serve as the first point of contact for patients and visitors, providing exceptional customer service and...

  • Front Desk Agent

    2 months ago


    Vienna, United States Hilton Garden Inn Tysons Corner Full time

    As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. TEAM Culture:Our TEAM culture motivates and encourages each individual member to...


  • Vienna, Virginia, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at HEI Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Services: Greet guests warmly and efficiently,...


  • Vienna, United States Capital Area Pediatrics Full time

    Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a...


  • Vienna, United States Capital Area Pediatrics Full time

    Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a...


  • Vienna, United States Stohlman Subaru of Tysons Full time

    Stohlman Subaru of Tysons is looking for a positive, motivated professional to join our team. At Stohlman, we continually strive to provide outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. The position of Front Desk Receptionist is a vital role and a very unique opportunity within the...


  • Vienna, United States Stohlman Subaru of Tysons Full time

    Job DescriptionJob DescriptionStohlman Subaru of Tysons is looking for a positive, motivated professional to join our team. At Stohlman, we continually strive to provide outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful.The position of Front Desk Receptionist is a vital role and a very...


  • Vienna, United States Armedia LLC Full time

    Job DescriptionJob DescriptionArmedia is in search of a Help Desk Support Specialist, this position can be fully remote, however, candidates that are located in the DC Metro area are highly preferred to attend occasional meetings at our office in Vienna (Tyson's Corner), Virginia.  The Help Desk Support Specialist must have excellent communication and...

  • Security Officer

    6 days ago


    Vienna, Virginia, United States HYATT Hotels Full time

    Job Summary:The Security Officer - Guest Services is responsible for ensuring the safety and security of hotel guests and employees. This role requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Guest Services: Provide exceptional service to guests, responding...


  • Vienna, Virginia, United States Kadiak, LLC Full time

    About Kadiak, LLCKadiak, LLC is a leading provider of government services, dedicated to delivering exceptional service to our clients. We are seeking an experienced Service Desk Shift Leader to support our team in a dynamic and fast-paced environment.Job SummaryWe offer a competitive compensation package and an exceptional benefits program, including health,...


  • Vienna, West Virginia, United States Chick-fil-A Full time

    Position OverviewWe are in search of enthusiastic Front of House Team Members to join our dynamic team. Role ResponsibilitiesAs a Front of House Team Member, your primary duties will include: - Welcoming and greeting guests with a warm smile. - Taking and preparing customer orders at the front counter or drive-thru. - Maintaining cleanliness and organization...


  • Vienna, Virginia, United States Whole Foods Market Full time

    Position: Cashier Team Member (Front End Service) - Part TimeCompany: Whole Foods MarketJob Type: RegularLocation: Vienna, Virginia, United StatesPosition Type: Part TimeThe Cashier Team Member is responsible for performing various duties at the front end of the store, including opening, mid, and closing responsibilities as assigned. This role ensures the...


  • Vienna, United States RGW Parent Inc Full time

    Position Description:The Patient Service Representative (PSR) is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The position is responsible for providing the full scope of a) inbound and outbound access patient interactions & functions whether by telephone, internet or face: face, b) patient scheduling &...


  • Vienna, United States Integral Services Company Full time

    Overview Senior IT Service Desk Engineer Location: Vienna, VA Clearance: Active TS/SCI Integral Federal is actively looking to hire a Senior IT Service Desk Engineer – TS/SCI to support a government client located in Vienna, VA. The overall scope of this work will be to provide hands on technically capable computer and system expertise including...


  • Vienna, Virginia, United States Kadiak, LLC Full time

    Job SummaryKadiak, LLC, a Koniag Government Services company, is seeking an experienced Service Desk Shift 1 Leader to support our government customer in a dynamic and challenging environment.Key ResponsibilitiesManage Daily Operations: Oversee the daily activities of the service desk, ensuring seamless execution of tasks and efficient resolution of customer...


  • Vienna, Virginia, United States Passion Home Health Services- Vienna, VA Full time

    About the RoleWe are seeking a highly skilled Medical Office Coordinator to join our team at Passion Home Health Services in Vienna, VA. As a growing home health services provider, we offer a dynamic and supportive work environment.Responsibilities:The ideal candidate will possess strong administrative skills, including medical billing and coding knowledge....

  • Assistant Manager

    2 days ago


    Vienna, Virginia, United States Marriott Full time

    Job SummaryWe are seeking an experienced Assistant Manager to join our team at Marriott. As a key member of our Rooms Operations department, you will be responsible for supporting the day-to-day activities of our hotel, ensuring exceptional guest satisfaction and achieving operating budget goals.Key ResponsibilitiesSupporting the Management of Rooms...


  • Vienna, Virginia, United States Capital Area Pediatrics Full time

    Job SummaryCapital Area Pediatrics is seeking a highly skilled and detail-oriented Patient Services Representative to provide exceptional administrative support at our Vienna location. This is a full-time, benefits-eligible, hourly position.Key ResponsibilitiesFirst Point of Contact: Serve as the initial point of contact for patients and visitors, providing...


  • Vienna, United States COGNITIVE MEDICAL SYSTEMS INC Full time

    Job DescriptionJob DescriptionPosition Overview: We are looking for a skilled Front-End Developer who possesses a deep understanding of Javascript, specifically JQuery, to design, develop, and implement business solutions. The ideal candidate will have a passion for problem-solving, a keen eye for detail, and the ability to transform complex business...


  • Vienna, Virginia, United States Whole Foods Market Full time

    Position Title: Customer Service Associate (Part-Time)Company: Whole Foods MarketJob Type: RegularLocation: Not specifiedPosition Type: Part-timeAs a Customer Service Associate, you will be responsible for executing opening, mid, and closing tasks as assigned, ensuring the accuracy of signage and pricing throughout the store. You will also perform additional...