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Medical Office Front Desk Representative

2 months ago

Vienna, Virginia, United States Capital Area Pediatrics Full time
Job Opportunity at Capital Area Pediatrics

We are seeking a highly skilled and detail-oriented Medical Office Front Desk Representative to join our team at Capital Area Pediatrics.

About the Role:

  • As a Medical Office Front Desk Representative, you will serve as the first point of contact for patients and visitors, providing exceptional customer service and administrative support.
  • You will perform a variety of tasks, including scheduling appointments, managing patient records, and handling patient communications.
  • Our ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • You will also be responsible for maintaining confidentiality and adhering to established procedures for appointment scheduling, intake, and record-keeping.
  • Additionally, you will be responsible for collecting copays, payments, and accurately posting to patient accounts.
  • Our team is committed to providing outstanding care and an exceptional patient experience, and we are looking for a dedicated and detail-oriented individual to join our team.

Requirements:

  • At least two (2) years of professional experience, with a background in healthcare or customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to learn and retain new computer skills to support business needs.
  • Fundamental knowledge of computer systems, including Microsoft Office.
  • Fundamental knowledge of HIPAA compliance.
  • High school diploma or equivalent required.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A commitment to providing outstanding care and an exceptional patient experience.

Capital Area Pediatrics is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace, and we welcome applications from qualified candidates from diverse backgrounds.