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Office Coordinator

4 months ago

Elkhart, United States Brolyn Auctions Full time

**Compensation**:
$20 - $22 hourly

**Responsibilities**:

- Provide exceptional customer service by addressing client inquiries promptly and courteously
- Handle customer complaints and ensure they are resolved to maintain high levels of customer satisfaction
- Collaborate with the auction set up, load out, and logistics teams to proactively handle issues before they become problems for our customers.
- Process invoices and manage receivables
- Maintain auction files with all required paperwork
- Ensure accurate documentation for sales tax exemptions and sales of vehicles
- Identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction

**Qualifications**:

- Familiarity with Microsoft Office or similar systems
- Excellent time management, problem-solving, and communication skills
- Previous customer service experience
- Familiarity with Google Drive
- Familiarity with QuickBooks
- Organized, Detail Oriented, and Multi-Tasking

**About Company**
Brolyn Auctions is an industrial centric auction company in Elkhart, IN. Our goal is to service manufacturing and commercial companies by helping with the disposition of excess machinery, support equipment, and inventory. We bring a global audience to our customer's assets via our online auctions and large customer base.

Our work environment includes:
Lively atmosphere, Safe work environment, Consistent hours, Family-focused small business, Company-matched IRA retirement investment, Vacation and Personal Days, Diverse projects make for interesting and fast-paced days.
- If you're looking for a position where every day is a little different, and enjoy varied projects with a close-knit crew, this position could be right for you_