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Office Sales

3 months ago

Plainview, United States California Wine Cellars Inc Full time

Wine sales Assistant

Job Nature: Full time (9 am - 6 pm, 1 hr lunch break),

Work location: Suffolk County, New York

Main responsibilities:

- Manage incoming calls and customer service inquiries
- Handle customer complaints and provide appropriate solutions and alternatives within a given timeframe, and follow up to ensure resolution
- Follow up with partners to obtain the latest tracking information and customer status delivery
- Fully arrange and assign the daily work of the delivery driver of the salesperson Work.
- Manage company and brand websites and major self-media updates
- Design and all relevant paperwork and necessary information related to fulfilling customer accounts, and publish them in appropriate files
- Maintain the latest and accurate program manual, detailing each customer's processing requirements
- Follow market needs and have sales experience to safely visit customers

Qualifications:
Must
- 1 year of customer service experience with excellent communication and relationship-building skills
- Must be fluent in English
- Proficient in using office software
- General office knowledge, including telephone technology and computer skills in customer service environments

Priority:

- Work experience in e-commerce or wine industry - managing calls and customer service inquiries

Pay: $3,000.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Monday to Friday
- No weekends

Ability to Relocate:

- Plainview, NY 11803: Relocate before starting work (required)

Work Location: In person