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Department Manager Stihl- Verona
4 months ago
**JOB SUMMARY**:
This position assists the store/location manager in a The Stihl department and is responsible for the appearance, arrangement, and utilization of department and all merchandise and equipment contained therein. Directs other employees in the department with daily assignments. Assists customers, selling, supplying information, maintains records and reports. This position reports to the Location Manager and Assistant Location Manager.
**ESSENTIAL FUNCTIONS**:
- Assist customers, greeting every customer in the area.
- Responsible for rendering prompt service to all customers.
- Supervise operation and employees within the department.
- Operation of cash register, point of sale.
- Handling customer complaints.
- Understand basic computer program and learn systems.
- Answering telephones.
- Keep sales area stocked with merchandise including pricing, dating, and displaying.
- Responsible for appearance and cleanliness of the sales area.
- Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.
- Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.
- Attend store meetings, training sessions, and read trade magazines and manufacturers’ literature to gain new product knowledge.
- Assist in the coordination of deliveries.
- Ability to lift to 50lbs, also requires climbing, stooping, bending, and crawling frequently.
- Perform other duties as assigned.
- High school graduate or equivalent.
- Must have at least two years of experience.
- Excellent communication, organizational and follow-up skills.
- Proven ability to interact well with others and offer great customer service.
