Front Desk Receptionist

4 weeks ago

Paterson, United States Redefine Healthcare Full time

At **Redefine Healthcare**, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients.

Benefits such as PTO, 401k, flexible schedules, competative wages, and Health, Dental, Vision Insurance are available after 90 days.

**Responsibilities include, but are not limited to**:

- Receive and assist patients as needed.
- Check patients into the EHR system upon arrival to the office.
- Enter patient demographics and insurance information into EHR system.
- Verify insurance eligibility if/when needed.
- Collect appropriate co-pays and outstanding balances.
- Answer incoming calls, transfer calls when appropriate, and take messages as needed.
- Schedule patient appointments.
- Receive, distribute, and process incoming faxes.
- Scan records into patient charts in the EHR system.
- Maintain a high level of customer service at all times.
- Ensure confidentiality of sensitive information following office HIPAA protocol.

**Requirements**:

- 2+ years continuous recent experience performing described job responsibilities.
- Working knowledge of medical office procedures.
- Proficiency with MS Office, databases, and EHR systems.
- Outstanding communication and customer service skills.
- Spanish speaking is a plus.
- Experience with AthenaHealth is an added benefit, but not a requirement.

Pay: $16.00 - $19.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Outpatient

Medical specialties:

- Neurology
- Orthopedics
- Pain Medicine
- Physical & Rehabilitation Medicine

Schedule:

- Monday to Friday

**Experience**:

- Office experience: 1 year (required)
- Athenahealth: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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