Manager, Operations Development

2 weeks ago

Pasadena, United States ACCO Engineered Systems Full time

**General Job Description**:
The Manager Role will work with the Vice President of Business Operations and Technology relating to department support, growth and opportunities in conjunction with the Business’s needs and strategic operations objectives.

**Supervises**:Project Managers and Support Staff

**Essential Duties & Responsibilities**:

- Execution of key operations project initiatives of any size, type, and complexity of project operating independently.
- Staff, lead and manage the Operations PMO team (Project Managers and Project Coordinators).
- Collaborate with other department leaders to define, prioritize, develop, and execute projects.
- Guide Operations Project Managers and Project Teams towards successful requirements gathering, charter generation, and project planning based on input from all cross-functional areas and stakeholders within the project.
- Oversee the development of the project, provide guidance for PMO team, and ensure successful and productive change management.
- Manage weekly project reviews with Operations Project Management team.
- Analyze financial data, including project budgets, risks, and resource allocation.
- Lead portfolio management, resource allocation, and project budget tracking, goals and KPI definition.
- Proactively monitor the PMO infrastructure and support Operations Project Managers to ensure project tools, deliverables and documents are maintained.
- Continually evaluate projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
- Design, develop and document project management best practices and processes.
- Maintain and provide critical thinking and optimizations to the current internal PMO tools and processes following LEAN best practices.
- Maintain a pulse on productivity tools and practices available on the market that might yield opportunities for new approaches and increased effectiveness.
- Participate in Strategic Operations planning and execution based on the voice of the Business.
- Coordinate IT, Training Development and Application Specialty resource needs with Corporate Operations Leadership.
- Develop and maintain a collaborative team environment in alignment with ACCO’s core values.
- Foster thoughtful relationships sensitive to the impact of change within the team and Business as a whole.
- Other duties as assigned by the Corporate Operations Leadership.

**Key Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.)**:

- 10+ years within operations management, people/project management or related experience.
- 5+ years of experience in roles requiring critical thinking to drive strategy and change.
- Bachelor’s degree in business, construction management, or related field required.
- Project management experience or related field required.
- Project Management certification preferred but not required.
- Advanced problem-solving skills and desire to see constant improvement.
- Ability to operate independently and autonomously and yet possess the discretionary judgment to know when it is appropriate to consult with others in the organization.
- Ability to multi-task, meet deadlines, and work under pressure in a fast-paced team environment.
- Experience presenting complex issues in a simple and informative manner, articulate important points, align the content with the expectations of the audience and use various tools available.
- Experience interacting with various level of employees, contractors and vendors.
- Experience identifying opportunities for business improvement and defining/measuring the success of those initiatives.
- Strong analytical skills, documentation skills, excellent time-management and organizational habits.
- Ability to clearly communicate and present information in leveraging data to improve operations.
- Industry experience strongly preferred.

**Key Competencies**:
The following core competencies and characteristics:

- Adaptability/Flexibility
- Attention to Detail
- Confidentiality
- Organizing/Executing
- Effective Communication
- Analyzing/Interpreting
- Supporting/Cooperating
- Self-Motivation and Initiative
- Willingness to Learn
- Problem Solving/Critical Thinking

**ACCO Competencies**:

- **Proactivity / Initiative**:Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with mínimal supervision.
- **Perseverance**:Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
- **Insight**:The ability to gather and make sense of information that suggests new possibilities.
- **Engagement**:Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
- **Teamwork**:The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
- **Big Picture**:Understands and contributes to organizations’ shor

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