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Operations Associate
4 months ago
**Responsibilities**:
- Carry out board meeting processes, services, and other activities accurately, professionally, and on time.
- Maintain tight control over all documents processed through the system.
- Meet production deadlines.
- Maintain and update all databases that track projects, tasks, users, customers, guests, agendas, and other information in Bright Star operations/projects.
- Create, edit, and expand all BMS training instructions (which will be used for customers and employees), consolidate, evaluate for missing information, and modify, create, and organize/categorize/ structure instructions to maximize employee and customer comprehension, as necessary.
- Assist the development team with creating online help.
- Train new employees and customers in BMS processes, as necessary.
- Prepare information and reports, as necessary, regarding timesheets and productivity.
- Assess Bright Star processes and identify bottlenecks or potential areas for improvement.
- Perform a range of information-gathering and research activities both online and offline.
- Assist/support Bright Star customers in all BMS processes.
- Submit status reports when necessary.
- Ensure compliance with all Bright Star policies and procedures.
- Participate in ad-hoc tasks and projects as the company grows and changes.
**Requirements**:
- Bachelor's Degree in business or operations management or equivalent experience.
- Ability to work independently.
- Strong attention to detail.
- Solid understanding of tracking methods.
- Focused on continuous improvement for the business and personal growth.
- Excellent critical thinking and decision-making skills.
- Strong time management skills and ability to prioritize tasks/projects accordingly.
- Understanding of data analytics and data/records management.
- Ability to analyze and reason through complex problems and make sound recommendations in a fast-paced environment.
- Able to multitask effectively and efficiently.
- Ability to work well under pressure and with mínimal supervision.
- Experience with inventory management, database, or similar software.
- The operations associate assists the operations manager in the daily.
- Minimum two years of experience in a professional business environment.
- Exceptional verbal and written communication skills.
- Be a proactive professional with an eagerness to learn.