Administrative Specialist Ii, Information Technology

4 days ago

Malta, United States Kishwaukee College Full time

**Job Summary**

Support the Executive Director, Campus Operations and Technology and other employees on completing complex projects that include digital content creation, development of project timelines, communication, and scheduling with project stakeholders. Provide clerical and administrative support to the Executive Director, Campus Operations and Technology. Provide support to departmental processes to aid end users and Information Technology (IT) staff. Support the IT department with internal and external communication, scheduling, and documentation.

**Description of Job Duty**
- Organize, maintain, and retain relevant departmental records
- Assist the Executive Director, Campus Operations and Technology with project timeline creation and maintain progress notes
- Communicate regarding processes and timelines with department employees and external stakeholders
- Aid the IT Helpdesk by answering general questions from employees, students, and members of the public
- Create digital content for communications, user guides, documentation, and support as needed
- Create user guides and trainings for Kishwaukee College portal
- Assist with content review and design of content for the Kishwaukee College portal and online data repositories
- Review and evaluate processes to make recommendations for improved end user experience
- Provide coordination of new employee IT resources and access and removal after termination
- Assist in the processing requests such as basic accounting for hardware and software procurements, processing of confidential documents, processing of vendor contracts, and other operational processes
- Assist in coordination of workflow and training for student employees
- Provide support in office processes and requests for the department
- Assist the Executive Director, Campus Operations and Technology, and Assistant Director of IT with other activities as assigned

**Required Knowledge, Skills, and Abilities**
- Excellent organizational skills
- Ability to effectively manage multiple and competing priorities
- Clear and effective written and verbal communication skills
- Collegial and collaborative interpersonal and customer service skills
- Self-initiative and ability to work independently
- Ability to cooperatively work with diverse groups of students and staff
- Understanding of general administrative processes and procedures
- Understanding of basic computer operations and office equipment
- Efficient keyboard and data entry accuracy and speed
- Experience keeping current on new methods and technologies through self-guided continuous learning and professional development

**Required Qualifications**
- High School diploma or equivalent/Preferred AAS in Office Systems, IT or related field
- 3-5 years of experience working in an office setting

**Physical Demands**
- Work is normally performed in a general office environment.
- Work performed requires sensitivity and responsiveness to changing goals, priorities and needs.
- This position requires light physical activity and movement; employee must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or during virtual meetings. Must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Reasonable accommodations will be made for individuals on a case-by-case basis.

**EOE Statement**

Kishwaukee College is an Equal Employment Opportunity Employer and any reasonable and timely accommodations in compliance with the Americans with Disabilities Act will be made upon documented request by the employee.

Pay: $42,391.00 per year

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Work Location: Hybrid remote in Malta, IL 60150

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