Supply Chain Quality Specialist

4 weeks ago

Malta, United States ASML Full time

Introduction to the job


The Project Coordinator position at ASML is a role for academic professionals with experience in supply chain management looking for a new challenge. The person in this role will work to secure material availability against agreed costs in a fast changing and demanding environment. This role will require solving problems and finding solutions when the stakes are high. In this role, you will also need to execute diligently while thinking smartly on process improvement.


Roles and responsibilities

  • To provide a high level of customer satisfaction in delivering the best customer service each time, through accountability, dedication and responsiveness.
  • The Customer Supply Chain Tool Coordinator position will be responsible for executing on US Logistics tasks related to tool availability, escalations, inventory management for KPI's and internal customer intimacy.
  • Main contact for the local CS (Customer Support) service organization. Assist in the replenishment and allocation of tools throughout the US. Analyze and review usage of local service tools based on historical data and/or projected requirements. Optimize tools planning mechanism in the US, completing analysis on all platforms. Monitor critical tools and ensure effective coverage.
  • Ensure tools fill rate targets are met; tool non availabilities are analyzed for root causes and corrective actions. Secure relevant performance reporting to stakeholders. Manage tool calibration and certification events for East region to secure safety environment for engineers. Improve cooperation between local and central logistics covering volume and NPI’s.
  • Improve customer intimacy within the local organization. Understand CS local operations and work in conjunction to improve. Provide complex reports to the internal customer on tooling


Education and experience

  • Bachelor’s degree in a related field is preferred. An equivalent combination of education, skills and experience will be considered.
  • 2+ years of relevant experience in a complex customer oriented (logistics) environment required


Skills


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • In-depth knowledge of SAP
  • Strong data analysis and problem solving abilities
  • Advanced competencies in Microsoft Excel and Powerpoint
  • Excellent social and communication (both written and verbal) skills
  • Able to handle and work under extreme pressures and timelines
  • Remain flexible in providing after hours support, as needed
  • Team player


Other information


You must be authorized to work in the United States without the need for employer sponsorship.


This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.


Location:

  • ASML Clifton Park, NY Office
  • Travel 20-30%


Role within Office


Responsibilities:

  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.


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