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Help Desk Coordinator
3 months ago
**Help Desk Coordinator - Bibliomation, Inc. (Waterbury, CT.), **a private nonprofit, is Connecticut’s largest library technology consortium consisting of over 81 member libraries. Bibliomation libraries share materials and manage resources using the Evergreen open source integrated library system. Bibliomation is seeking a qualified individual to fill the position of Help Desk Coordinator.
**Experience**:Education**: Bachelor’s degree or equivalent experience working with library automation. An ALA accredited Masters degree preferred. Requires in-depth knowledge of how an ILS functions within the context of day-to-day library operations. Experience with Evergreen open source ILS a real plus. Record of exceptional customer service and support; experience in customer training; strong oral and written communication skills.
Pay: $53,000.00 - $57,000.00 per year
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience level:
- 3 years
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Waterbury, CT 06708: Relocate before starting work (required)
Work Location: Hybrid remote in Waterbury, CT 06708