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Outreach and Partnerships Leader

4 months ago

Lombard, United States Centennial Behavioral Health Full time

**Outreach and Partnerships Leader**

**Join Our Mission**:
**About Centennial Behavioral Health**

Centennial Behavioral Health stands at the forefront of delivering exceptional behavioral health services through our two innovative and growing sister companies: The Autism Therapy Group and Dayrise Wellness. Our shared mission is rooted in a deep commitment to enhance the well-being of our clients by providing the highest quality of care and support.

Joining Centennial Behavioral Health as an Outreach Leader means you will be instrumental in advancing our mission. You will have the opportunity to make a lasting impact not only on the lives of those we serve but also within the community, advocating for mental health and autism awareness as well as providing access to essential services. Your leadership will help bridge gaps and build strong, supportive networks that resonate with our core values of empathy, integrity, and excellence in care.

If you are driven by a desire to improve lives and thrive in collaborative, innovative environments, Centennial Behavioral Health is your chance to step into a role that matters.

As an Outreach and Partnership Leader, you will play a vital role in developing and executing a business development plan that supports our goals of building awareness within the community (schools, pediatrician/primary care, early learning centers and IOP/PHP inpatient programs).

You will be creating and prospecting for new partnerships, expanding our outreach and maintaining strong relationships within our geographic area and as we open new locations and expand our program reach. Additionally, you will be providing education and information about our services at partner and association conferences, organizations and potential referral partner presentations.

To succeed in this role, you should have prior experience as an outreach manager, business development or sales ideally in a health care organization (bonus if in behavioral health). You will also have excellent communication, interpersonal and problem-solving skills and be a self-starter. We look for you to be highly organized and motivated in creating and achieving your work goals and also using technology tools including CRMs.

**Responsibilities**:

- Lead the development of a business development plan to achieve our goals of raising our awareness in our area and expand our client base.
- Develop referral partnerships by providing information and education to our key stakeholders including schools (middle/high schools/colleges), doctors (pediatricians/primary care), in-patient programs (IOP/PHP) and other adjunct provides (e.g. psychiatrists, neuropsychological testing, etc).
- Identify the key decision maker at each referral partner and create awareness and positive impressions of our service. Research and understand the customer’s needs and build a trusting and high integrity relationship with each.
- Create a custom solution and present information that can meet their needs and problem-solve for their challenges. Importantly, ensure the customer is heard and you are flexible to their needs. Ensure all questions are answered so every customer will enthusiastically speak highly and refer to their patients.
- Maintain a CRM database that includes all key contact information, frequency of calls/communications and next steps. Create metrics to measure referral clients by source.
- Develop best practices for community and partner outreach that can be used by other team members and when opening new locations.

**Requirements**:

- Degree in management, marketing, communications, sales or a similar field - related field experience and licensure preferred
- Ability to travel mainly in Illinois and occasional travel to Wisconsin and Texas
- Be in-house one day a week in the Lombard, IL office for team meetings
- Experienced and successful as an outreach or relationship manager, community marketer, business development or sales person or a similar role (ideally in healthcare, bonus if behavioral health)
- Goal driven and ability to set and achieve objectives
- Proven ability to build and maintain strong client relationships and to generate new customers for an organization. High emotional intelligence
- Excellent written, verbal, and interpersonal communication skills
- Strong conflict resolution, problem-solving and critical thinking skills. Proven closer.
- Customer-driven, highly responsive, and excellent, timely follow-up
- Proficient in Microsoft office, CRM software

Pay: $80,000.00 - $100,000.00 per year

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Patient demographics:

- Adults
- Children

Schedule:

- 8 hour shift
- Day shift
- Evenings as needed

Work Location: Hybrid remote in Lombard, IL 60148

Pay: $80,000.00 - $100,000.00 per year

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour