Customer Service Representative
3 weeks ago
10 - 15 hours a week alternating hours with the other two client care coordinators**. Lots of flexibility with your hours.**
Super upbeat, fun, natural health clinic specializing in food coaching, weight loss, chiropractic, massage and finding the true cause of health problems, not masking symptoms with drugs or herbal medicines. We have been in business for over 40 years and we are looking for enthusiastic front desk customer service employees.
Your position is to positively represent the business to all potential, new, and existing clients. Motivate and encourage clients to keep appointments according to their practitioner’s recommendations to best impact their health and overall life.
- **Required personality characteristics**:_
- Passion for eating well, exercising, thinking positive and taking nutritional supplements.
- Wants to contribute to the expansion of the organization
- Upbeat and outgoing personality
- Must be a quick learner
- Maintain a high level of professionalism and care no matter what attitude the client is presenting
- **Required technical/administrative competencies and experience**:_
- Basic money handling skills
- Excellent Communication skills
- Must have at least 2 years of high level customer service experience.
- **Some responsibilities related to the position**:_
- Handle all phone calls in a timely manner either in the moment or passing on the message to the appropriate person.
- Collect necessary data from new clients while scheduling and ensure all paperwork is completed.
- Maintain client charts and files accurately.
- Responsible for maintaining a full appointment book.
- Learn basic cash handling and transaction processing using credit cards.
- Desire to learn and educate yourself about natural health and products/services within the clinic.
- Maintain high standards in the clinic including cleanliness, maintenance tasks, and organization.
- Effectively communicate with all members of staff.
- **Planned Salary and other benefits**:_
We offer a starting wage of $17 per hour plus bonus bucks depending upon your performance.
- Like-minded people in a great atmosphere
- Product discounts
- Free and discounted Wellness Services
- Continued education around the natural healthcare industry
- Flexible Scheduling (ALWAYS OFF ON Sundays and Mondays)
**Must attend bi-weekly staff meetings via Zoom or in person on Fridays from 8am-9am.**
**Must be available to work 1-2 Saturdays a month.**
- **Operating Hours**:_
Sunday & Monday CLOSED
Tuesday - Friday 9:00am-6:00pm
Saturday 9:00am-5:00pm
**Job Type**: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 10 - 15 per week
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
Application Question(s):
- How has natural health/diet and healing improved you or your loved ones health? YOU MUST ANSWER THIS QUESTION>.
**Experience**:
- natural health lifestyle: 5 years (required)
- Customer service: 5 years (required)
Work Location: In person
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