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Night Auditor/front Desk Agent

3 months ago

Frederick, United States Hampton Inn Frederick Full time

Overview:
**Duties**:

- Greet guests upon arrival and provide them with information about services and amenities
- Check guests in and out efficiently, processing payments and managing reservations
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with any requests or issues they may have during their stay
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience

**Skills**:

- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and work efficiently in a fast-paced environment
- Prior experience in hospitality, hotel management, or guest services is preferred
- Multilingual or bilingual abilities are a plus

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Pay: $16.00 - $18.00 per hour

**Benefits**:

- Employee discount
- Free parking
- Paid time off

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 2 years (required)

Ability to Commute:

- Frederick, MD 21704 (required)

Ability to Relocate:

- Frederick, MD 21704: Relocate before starting work (required)

Work Location: In person