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Patient Coordinator

2 months ago

Hialeah, United States Divine Plastic Surgery LLC Full time

**Responsibilities**:

- Assists patients in evaluating them for their appropriate surgical procedure(s)
- Reviews patient's medical and health history to determine pre-admission testing
- Schedules appropriate medical and cardiac clearances
- Schedules patients for pre-op appointments and tests
- Answering phones, maintaining patient charts, data entry, communication, customer service, among other skills and activities are vital to this role
- Coordinates with clinical staff to gather information for all patients
- Codes information from physicians about procedures performed
- Assesses no further testing or additional clearances are needed
- Provide excellent Customer Service, ensuring that patient unique needs are meet
- Strong organizational and time-management skills to manage patient schedules, appointments, and medical records, while also prioritizing sales targets and goals
- answering questions, providing procedures and guidance
- acting as liaison between surgeon and patient
- reviewing pre
- and post-operative instructions
- paying close attention to the details of the entire patient experience
- Collect payments
- Send labs order/Welcome Package
- Other duties as assigned

**Requirements**:

- Bilingual Required (ENGLISH & SPANISH)
- Ability to keep financial records and perform mathematical tasks
- Good organizational skills and multi-tasking abilities
- Computer skills
- Must be able to learn quickly from oral and written instructions
- Able to work well under pressure
- Must thrive in a service and sales environment
- Ability to communicate well with people in person and on the phone
- Can be trusted with confidential information
- Can effectively act as a liaison between patients and physicians
- Must have a neat and friendly appearance
- Ability to communicate and get along with co-workers
- Strong troubleshooting and problem-solving skills

Pay: $40,000.00 - $55,000.00 per month

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person