Salesforce Administrator

2 weeks ago

West Lafayette, United States Purdue University Full time

**Req Id**:31167**Job Title**:Salesforce AdministratorAs the Salesforce Administrator at Purdue University, you'll primarily function as a fully competent and productive professional contributor who will complete objectives and work independently on large moderately complex projects or assignments under general supervision. Build and maintain business intelligence solutions with an emphasis on data design, access, usage, security, and quality of information sets to meet Purdue University requirements and business needs. May design and deploy while under the direction of a Senior Salesforce Administrator. Gather and analyze requirements from stakeholders across various departments to understand business needs and processes. Provide ongoing support and training to users, addressing questions and issues, and serving as Tier 2 support for common queries.

If you are passionate about Salesforce and have a deep understanding of HEDA in a higher education context, we invite you to join our PanPurdue Salesforce team at Purdue University. to contribute to our mission of providing exceptional solutions to our higher education community.

**_This is a remote position._**

**About Us**:
**_When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation._**

**What We're Looking For**:

- Education and Experience Needed_
- Bachelor's degree in computer science, Information Technology, or a related field
- Minimum of Two (2) - Three (3) years of experience in Salesforce administration or related roles
- Proficiency in Salesforce configuration, customization, and administration, including creating custom objects, UI design, and fields
- Skills Needed:_
- Strong analytical skills with the ability to gather, analyze, and interpret data to inform decision-making and optimize Salesforce solutions
- Excellent communication skills with the ability to effectively collaborate with stakeholders across different departments and levels of the organization
- Detail-oriented mindset with a focus on delivering high-quality work and maintaining data integrity within the Salesforce platform
- Ability to work independently and part of a team, with a proactive approach to problem-solving and task management
- Preferred:_
- Efficiency in Flow Builder and SQL/SOQL
- Familiarity with Higher Education Data Architecture (HEDA) or experience working in an educational institution
- Salesforce Administrator Certification (ADM 201) or equivalent certification
- Experience with Agile methodologies
- Knowledge of data management best practices and experience with data analysis tools
- Previous experience in a customer-facing role providing user support and training
- Additional Information:_
- Purdue University will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Exempt (Not Eligible for Overtime)
- Retirement Eligibility: Defined Contribution Waiting Period
- Purdue University is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
- Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

**Who We Are**:

- Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture._

**Posting Start Date**:4/15/24

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