IT Support Technician- Hospitality

1 week ago

Key West, United States Edge Communications Full time
Job DescriptionJob Description

IT Support Technician

 

Title: IT Support Technician – Hospitality

Reports to: IT Services

 

Company Description

Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.

 

Position Description

As an IT Support Technician, you will be part of a team of IT professionals who provide onsite & remote support for all facets of the IT ecosystem. Our "white-glove" 24/7 support program specializes in industries where attention to detail and timely response is mission critical. Our hospitality division caters to high-end large-scale boutique hotels, restaurants and nightclubs whose staff and patrons expect industry-leading support. This is a fast-paced, interactive, hands-on role where you will need to "dress to impress’' and give 100% each day.

 

As part of a team that supports multiple properties in several states, we are looking for people who are self-starters and can work remotely as well. You must manage your workload each day and be able to prioritize each task based on each unique situation. Using cutting-edge industry remote management, monitoring, and access tools you will be assisted by teams in other regions and may be asked to do the same for them.

 

Primary Responsibilities

• Desktop support for hardware and software troubleshooting

• Willingness to learn industry-specific and proprietary management systems

• Setup, deploy, and maintain end-user equipment

• Perform network administration functions, user account permissions, Active Directory changes

• Follow up with clients to ensure resolution is complete and satisfactory

• Maintain accurate, thorough, and timely information in the ticketing system

• Research and resolve problems through all IT functions

• Collaborate with peers to form technical solutions

• Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company

 

Required Skills

• Ability to provide on-site & remote desktop support to customers.

• Ability to use remote support tools like VNC, LogMeIn, RDP, etc.

• Strong troubleshooting abilities

• Ability to use our remote management platform for workstation configuration status, testing

• Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration

• Ability to be responsible, dependable, and committed to building a long-term career at Edge Communications.

• Being a goal-driven team player with solid organizational skills and a keen attention to detail.

• Independent, self-starting attitude with the willingness to share knowledge.

 

• Thorough knowledge of all Windows server and desktop operating systems

• Understanding of Hotel property management & Point of Sale applications

• Thorough knowledge of PC, server hardware and configuration including related peripherals.

• Thorough knowledge of Word, Excel, Powerpoint, Outlook, Active Directory and Exchange

• Strong customer service and problem-solving skills, including providing diligent, prompt, and courteous responses to users’ questions or PC issues.

• Ability to function effectively in a fast-paced environment

• Willingness to travel occasionally

• Ability to multi-task and maintain good communication is a must

 

Desired Skills & Experience

• Five years related experience or equivalent.

• Two years of telecommunications experience

• Knowledge of mobile devices in an enterprise including iPads, iPhones, Android devices

• Understanding of PCI compliance and certificates

• Familiarity with Ruckus APs and Meraki APs administration

• Understanding of IP Networking and troubleshooting

• Familiarity with hotel applications such as: PMS-Opera; POS-Micros; Revenue Management-Ideas; Building Management –HotSOS, Safelock, InnComm and more; Sales – Delphi/SalesForce

• A+ Certification

• MCSE / MCDST / A+ certification(s)

• ACSP certification(s)

Company DescriptionCompany Description

Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.Company DescriptionCompany Description\r
\r
Edge is a provider of integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.

  • Automotive Technician

    Found in: Resume Library US A2 - 1 week ago

    West Allis, Wisconsin, United States BMW Dealer Technician Opportunities Full time

    Job Description As a BMW Automotive Service Technician, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our dealership is concerned with more than moving inventory; they're committed to your success and invested in your future. As a BMW Technician, you will be responsible for performing diagnoses,...

  • Telecommunications Technician 3 with Security Clearance

    Found in: Dice One Red US C2 - 1 week ago

    Key West, United States VTG Full time

    Overview VTG is seeking Telecommunications Technician 3/ Lead Technician/Supervisor supporting Navy NGEN located in Key West, Florida What will you do? Responsibilities Familiar with a variety of complex installations, repairs telecommunications systems and equipment, and performs the following duties: * Oversees or assists in the installation of structured...

  • Telecommunications Technician 2 with Security Clearance

    Found in: Dice One Red US C2 - 1 week ago

    Key West, United States VTG Full time

    Overview VTG is seeking Telecommunications Technician 2 supporting Navy NGEN located in Key West, Florida. What will you do? Responsibilities Familiar with a variety of complex installations, repairs telecommunications systems and equipment, and performs the following duties: * Oversees or assists in the installation of structured cabling systems (fiber...

  • Local Contract Dialysis Technician

    7 days ago

    west virginia, United States Healthcare Support Full time

    Healthcare Support is seeking a local contract Dialysis Technician for a local contract job in Fairmount, West Virginia. Job Description & Requirements Specialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalStart Date: 05/20/2024Duration: 13 weeks33 hours per weekShift: 12 hoursEmployment Type: Local ContractPerks: Immediate enrollment in...

  • Local Contract Dialysis Technician

    Found in: Jooble US O C2 - 4 days ago

    West Virginia, United States Healthcare Support Full time

    Healthcare Support is seeking a local contract Dialysis Technician for a local contract job in Fairmount, West Virginia. Job Description & Requirements Specialty: Dialysis Technician Discipline: Allied Health Professional Start Date: 05/20/2024 Duration: 13 weeks 33 hours per week Shift: 12 hours Employment Type: Local Contract Perks: Immediate...

  • Local Contract Dialysis Technician

    Found in: Jooble US O C2 - 4 days ago

    West Virginia, United States Healthcare Support Full time

    Healthcare Support is seeking a local contract Dialysis Technician for a local contract job in Fairmount, West Virginia. Job Description & Requirements Specialty: Dialysis Technician Discipline: Allied Health Professional Start Date: 05/20/2024 Duration: 13 weeks 33 hours per week Shift: 12 hours Employment Type: Local Contract Perks: · Immediate...

  • Interventional Cardiologist Needed for Locum Tenens Coverage at Hospital in Key West, Florida

    Found in: beBee S US - 1 week ago

    Key West, United States LocumTenens.com Full time

    Start Date: ASAPA hospital is seeking an interventional cardiologist for locum tenens coverage.There are plenty of fun things to do in Key West. Get a taste of the fabulous food scene, go on a seaplane day trip, spot dolphins up close on a cruise, or snorkel through the crystal clear waters!There will be 24 hour call with onsite rounding and consults.Dates...

  • SUPERVISORY ELECTRONICS TECHNICIAN with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago

    Key West, United States Department of the Navy Full time

    Summary You will serve as a SUPERVISORY ELECTRONICS TECHNICIAN in the Ground Electronics Division of NAS KEY WEST. Duties * You will maintain Air Traffic Control systems to ensure compliance with Federal Aviation Administration (FAA) regulations. * You will troubleshoot Air Traffic Control (ATC) electronic systems (e.g., communication, radar, and...

  • Nail Technician/Full Specialist

    Found in: Talent US C2 - 3 weeks ago

    Duck Key, United States Pyramid Global Hospitality Full time

    Overview REPORTING RELATIONSHIP: Reports directly to and under the supervision of the Spa Director and Spa Lead Therapist. OVERVIEW: • The Cosmetologist, Full Specialist, or Nail Technician is responsible for providing services within their licensing such as hair, nails, skin care, makeup and/or waxing services. Dual license preferred but not required....

  • Medical Technologist/Technician

    3 hours ago

    Long Key, United States K.A. Recruiting Full time

    Critical Access Hospital in the Keys Hiring MT/ MLT Days or Nights Generalist-must have experience in all areas Critical access hospital Beautiful location in South Florida Permanent position Medical Technologist, Technician, Technologist, Medical, Healthcare, Staffing

  • Interventional Cardiologist Needed for Locum Tenens Coverage at Hospital in Key West, Florida

    Found in: beBee jobs US - 2 weeks ago

    Key West, United States LocumTenens Full time

    Start Date:ASAPA hospital is seeking an interventional cardiologist for locum tenens coverage.There are plenty of fun things to do in Key West. Get a taste of the fabulous food scene, go on a seaplane day trip, spot dolphins up close on a cruise, or snorkel through the crystal clear watersThere will be 24 hour call with onsite rounding and consults.Dates...

  • IT Support Technician

    3 days ago

    West Palm Beach, United States Vets Hired Full time

    About the job IT Support Technician Job Responsibilities/Requirements Provide IT support for sales, office, and warehouse employees/devices via helpdesk, Hunt group calls, and email. Laptop and desktop setup and repair; work with Dell support; software installation, troubleshooting, and maintenance. Assist with maintaining inventory within our inventory...

  • Medical Technologist/Technician

    3 hours ago

    Key Largo, United States K.A. Recruiting Full time

    Medical Technologist/ Medical Laboratory Technician - Generalist MT/ MLT Generalist - Chemistry, hematology, urinalysis, coagulation, blood bank and basic micro Flexible shift - inquire for availability Hospital laboratory Opportunities for growth Mu Medical Technologist, Technician, Technologist, Medical, Certified, Healthcare, Staffing

  • Specialty Hospital Director

    1 week ago

    West Hartford, United States VCA Animal Hospitals Full time

    Are you a passionate and experienced leader looking for a rewarding career in veterinary medicine? Look no further than VCA Veterinary Specialists of CT! We are seeking a talented Hospital Director to oversee our facility, which provides critical, emergency, primary care to pets. As our Hospital Director, you will be responsible for managing the day-to-day...

  • Specialty Hospital Director

    6 hours ago

    West Hartford, United States VCA Antech, Inc. Full time

    Are you a passionate and experienced leader looking for a rewarding career in veterinary medicine? Look no further than VCA Veterinary Specialists of CT! We are seeking a talented Hospital Director to oversee our facility, which provides critical, emergency, primary care to pets. As our Hospital Director, you will be responsible for managing the day-to-day...

  • Specialty Hospital Director

    3 hours ago

    West Hartford, United States VCA Animal Hospitals Full time

    Are you a passionate and experienced leader looking for a rewarding career in veterinary medicine? Look no further than VCA Veterinary Specialists of CT! We are seeking a talented Hospital Director to oversee our facility, which provides critical, emergency, primary care to pets. As our Hospital Director, you will be responsible for managing the day-to-day...

  • Travel Echo Tech

    Found in: Lensa US P 2 C2 - 1 week ago

    Key West, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Coast Medical Service to find a qualified Echo Tech in Key West, Florida, 33040! Pay Information $1,676 per week About The Position Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast...

  • Travel Echo Tech

    Found in: Lensa US P 2 C2 - 6 days ago

    Key West, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Coast Medical Service to find a qualified Echo Tech in Key West, Florida, 33040! Pay Information $1,676 per week About The Position Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast...

  • Recovery Support Technician

    1 week ago

    West Bend, United States Elevate Full time

    Job DescriptionJob DescriptionThe Recovery Support Technician will support clients with a substance use disorder in the Washington County Diversion Programs by completing drug and alcohol tests with participants according to best practice standards and supporting other prosocial activities and community engagement. Perfect part time job for someone who...

  • Recovery Support Technician

    15 hours ago

    West Bend, United States Elevate Full time

    Job DescriptionJob DescriptionThe Recovery Support Technician will support clients with a substance use disorder in the Washington County Diversion Programs by completing drug and alcohol tests with participants according to best practice standards and supporting other prosocial activities and community engagement. Perfect part time job for someone who...