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Customer Service Associate

3 months ago

Fort Myers, United States Tech Army Full time

Overview:
**Responsibilities**:

- Assist customers with product selection, purchases, returns, and exchanges
- Process orders and payments accurately
- Resolve customer complaints in a professional and efficient manner
- Maintain a clean and organized work environment
- Collaborate with other team members to ensure customer satisfaction

**Experience**:

- Previous experience in sales or customer service is preferred
- Knowledge of technology sales or wireless sales is a plus
- Multilingual abilities are advantageous
- Strong time management skills
- Bilingual proficiency is beneficial
- Experience in appliance sales, technical sales, or grocery store customer service is a bonus

**Benefits**:

- Competitive salary
- Opportunities for career growth and advancement within the company
- Training provided to enhance customer service skills

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Strong problem-solving abilities
- Flexibility to work varied shifts including weekends if needed

**Job Type**: Contract

Pay: From $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Fort Myers, FL: Relocate before starting work (required)

Work Location: On the road