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Administrative Assistant

3 months ago

Manhattan, United States URBN Playground Full time

**Administrative Assistant - Conference Center**
- _Full-time role at $20/hour; plus benefits including health/vision/dental, paid time off, commuter benefits, and more_

This key role is responsible for providing administrative support, coordination, and customer-facing service for the conference center operations at a high-end Class-A office building. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

**PRIMARY RESPONSIBILITIES**:

- Ensure smooth conference center operations and excellent customer service, and simultaneously ensures policies and procedures are followed.
- Complete a broad variety of administrative tasks, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; etc.
- Promote and provide information about the conference center and services to in-house customers, and gives tours to showcase the facility.
- Maintain open communications with the URBN team, including meeting regularly with their operations and technology leads and providing information and documents as needed.
- Maintain pantry inventory and coordinate restock when needed. Ensure pantry equipment is well-maintained, and is cleaned and sanitized daily.
- Provide hospitality to all guests and help to create a welcoming environment.
- Coordinate technology needs according to customers’ requirements.
- Handle other projects/duties as assigned for the overall benefit of the organization.

**YOU’RE GOOD AT**:

- Strong ability to execute work timely
- Proficiency with Microsoft Office Suite and Google Workspace
- Strong verbal and written communication skills
- Exceptional organizational skills and impeccable attention to detail
- Customer service and proactive hospitality
- Promoting services and partnerships
- Noticing the little details and taking action to improve
- Using sound judgment to make decisions independently
- Able to maintain a high level of integrity and discretion in handling confidential information
- Ability to switch gears at a moment’s notice
- Thrive in an intense, do-it-yourself, start-up environment
- Ability to work well within a cross-functional team environment and diverse communities

**YOU NEED**:

- A great sense of humor and sense of fun
- A college degree strongly preferred, or equivalent job-related experience
- Prior work experience in the conference or hotel industry, or similar
- Experience setting up and trouble-shooting virtual conferencing software
- Brownie points for additional language skills

**Come join a great team with a great company mission**

Pay: $20.00 per hour