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Vacation Rental Manager

3 months ago

Galveston, United States State Venture LLC Full time

**Position Overview**:
**Responsibilities**:

- **Maintenance Management**:

- Respond promptly to maintenance requests from guests and address any issues that arise during their stay.
- Coordinate with maintenance technicians and vendors to schedule repairs and ensure timely resolution of issues.
- Conduct regular inspections of properties to identify maintenance needs and ensure compliance with safety and cleanliness standards.
- Manage inventory of supplies and equipment necessary for property maintenance and guest satisfaction.
- **Guest Services**:

- Coordinate guest check-ins and check-outs, ensuring a seamless experience for all guests.
- Provide guests with information about local attractions, dining options, and other amenities to enhance their stay.
- Address any concerns or complaints from guests in a professional and timely manner, striving to exceed guest expectations.
- **Booking Management**:

- Manage online booking platforms and maintain accurate listings for each property, including availability, rates, and property details.
- Monitor booking calendars and ensure properties are properly prepared for incoming guests.
- Work closely with the cleaning team to schedule and coordinate cleaning services between guest stays.
- Implement pricing strategies and promotional offers to maximize occupancy and revenue.
- **Administrative Duties**:

- Maintain detailed records of maintenance activities, guest interactions, and property expenses.
- Prepare reports on property performance, including occupancy rates, revenue generated, and guest satisfaction metrics.
- Assist with budget planning and expense tracking for property maintenance and operations.
- Collaborate with the management team to develop and implement policies and procedures to improve efficiency and guest satisfaction.

**Conclusion**:
**Job Types**: Full-time, Part-time, Contract

Pay: $19.70 - $24.00 per hour

Expected hours: 10 - 40 per week

Experience level:

- 1 year
- No experience needed
- Under 1 year

Schedule:

- Evenings as needed
- Holidays
- On call
- Weekends as needed

Ability to Relocate:

- Galveston, TX: Relocate before starting work (required)

Work Location: In person