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Junior IT Technician at Belmont Park

4 months ago


San Diego, United States BELMONT PARK ENTERTAINMENT LLC Full time

Belmont Park's s mission is to create the iconic San Diego beachfront experience through family memories, genuine service, and endless fun. If you are an energetic, friendly, and self-motivated individual that enjoys a dynamic work place, this is the place for you.

The Information Technology Specialist will support our mission by possessing an understanding of computers, good communication skills, and the ability to work well unsupervised.Duties will include helping the front desk, troubleshooting computer issues, monitoring information systems computers and networks, resolving issues that come up with POS systems, etc.
- **What will you do**:_
- Assist in the administration of a Windows environment.
- Insure all incoming phone calls are handled in a prompt and courteous manner.
- Troubleshoot and repair computer, telephone and POS hardware.
- Install hardware and software on networked and standalone PCs.
- Document, track and monitor all requests and trouble call tags in a timely manner.
- Monitor and complete work orders
- Assist in the administration of phone switch and voice mail systems.
- Follow department and company standard operating procedures and policies.
- **How you will impact our mission?**_

The IT Specialist focus on creseating a safe, fun, and inspiring experiences for **ALL **guests and team members by proudly committing to our core values:

- **SPREAD JOY**: We choose to wear a smile every day.
- **COMMUNITY**: We create an inclusive environment representative of the communities we serve.
- **IGNITE GROWTH**: We crave learning and knowledge (a growth-mindset is _**essential**_ for ensuring our individual and collective success)
- **BREATHE INTEGRITY**:We are honest, upright, and committed to doing the right thing at all times.
- **LIVE EXCELLENCE**:We show up for work prepared to provide excellent service and quality work with an exceptional attitude.
- **SERVE OTHERS**:We go the extra mile for our guests, our vendors, and our teammates
- **What are the benefits/ perks?**_
- FREE Monthly rides and attraction passes
- Discounts at our stores
- Discounts at our food locations
- Opportunities to develop and cross-train
- Employee Events
- Flexible schedule
- And building lifelong friendships
- **What are the requirements?**_
- Previous IT experience in an amusement or hospitality environment preferred
- Must be detail oriented, highly motivated, and a self-starter.
- Possess excellent organizational skills and be able to work with little supervision.
- Ability to write clearly and concisely.
- Ability to follow safety practices and be safety conscious.
- Interest in pursuing IT certifications and willing to be A+ certified within 1 year of hire.
- Interest in pursuing IT certifications and willing to become A+ certified within 1 year of hire.
- **Testing/Work Authorization**:_
- Pre-Employment Background Check Required.
- Pre-Employment Drug Screening.

Pay: $19.00 - $22.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Compensation package:

- Holiday pay
- Hourly pay
- Overtime pay
- Performance bonus

Experience level:

- 1 year
- 2 years
- No experience needed

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed

Work Location: In person