Restaurant Operations Manager

7 days ago

San Diego, California, United States Belmont Park Full time
About Us

Belmont Park is a premier entertainment destination on the beach, offering a unique blend of dining, entertainment, and recreational activities. Our eclectic brew pub, Draft, is a popular spot for sports enthusiasts, trivia lovers, and those seeking a fun and lively atmosphere.

Job Summary

The Restaurant Assistant General Manager is a key leadership role responsible for assisting the General Manager in overseeing the daily operations of the restaurant. This position involves managing staff, ensuring exceptional guest experiences, maintaining high standards of food quality and safety, and contributing to the overall success of the establishment.

Key Responsibilities
  • Operations Management: Assist in overseeing daily restaurant operations, including opening and closing procedures, ensuring smooth and efficient service during all shifts, monitoring and maintaining the restaurant's cleanliness, organization, and overall upkeep, and managing inventory processes, including ordering, receiving, and stock control.
  • Reporting Structure: Reports directly to the Restaurant General Manager and collaborates with the Senior F&B Manager, Assistant Director of F&B, and Director of F&B, supervises F&B Supervisors, Leads, and all line-level staff, partners with the Executive Sous Chef to address culinary responsibilities impacting daily operations, and works closely with the Beverage Manager on menu development, bar programs, and managing beverage costs.
  • Staff Leadership and Development: Assist in the recruitment, training, and development of restaurant staff, schedule and oversee staff, ensuring adequate coverage and adherence to service standards, conduct performance evaluations, offering feedback and coaching to team members, and address and resolve staff issues and conflicts in a professional manner.
  • Customer Experience: Ensure an exceptional dining experience for all guests, addressing concerns or complaints promptly and professionally through consistent guest interaction across all meal periods, maintain and elevate service standards to surpass guest expectations, and implement and monitor guest service policies and procedures.
  • Financial Management: Assist in managing restaurant budgets, including labor costs and food and beverage expenses, monitor and control financial performance, focusing on sales, profits, and costs, and ensure the accurate and timely completion of financial reports and records.
  • Compliance and Safety: Ensure adherence to health, safety, and sanitation regulations, maintain compliance with all local, state, and federal regulations, conduct regular inspections and training sessions to uphold safety standards.
  • Strategic Planning: Support the implementation of marketing and promotional activities, assist in developing strategies to increase the restaurant's visibility and attract new customers.

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