Current jobs related to Call Center Representative, Seiu Pension Fund - Washington - Service Employee Intl. Union
-
Washington, United States SEIU Full timeJob Title: Contributions Compliance Manager Grade: E Purpose: The Contributions Compliance Manager ensures that all contributions to the defined benefit plans (US and Canada) administered by the SEIU Benefits Funds are in compliance with contribution requirements of the plans, ERISA, the IRC, relevant collective bargaining agreements, and other governing...
-
Compliance Manager, Benefits Fund
3 weeks ago
Washington, United States SEIU Full timeJob SummaryWe are seeking a highly skilled Compliance Manager, Benefits Fund to join our team at SEIU. The successful candidate will be responsible for ensuring that all contributions to the defined benefit plans administered by the SEIU Benefits Funds are in compliance with contribution requirements.Key ResponsibilitiesOversee the collection, posting, and...
-
Administrative Services Operations Supervisor
4 weeks ago
Washington, United States SEIU Full timeSEIU JOB DESCRIPTIONJob Title: Operations Manager, Administrative ServicesGrade: C1Location: Washington, D.C.Salary: $90,071.44ORGANIZATIONAL OVERVIEW:The Service Employees International Union (SEIU) represents 2 million members committed to empowering workers across various sectors. Our members come from diverse backgrounds and are dedicated to advocating...
-
Health and Welfare Technician, Pension Fund
4 weeks ago
Washington, United States Service Employees International Union Full timeJob Title: Health & Welfare Fund Technician Grade: TS5 Purpose: This position is responsible for the maintenance of current collective bargaining agreements for all employers participating in the Health and Welfare Fund, the review of contracts with Local Unions and employers prior to contact expiration, maintenance of Fund's delinquency system and cash...
-
Legal Director
2 months ago
Washington, United States Pension Rights Center Full timeThe Pension Rights Center is seeking a dynamic, passionate, public interest-oriented lawyer to direct our legal program. The Center is a 45-year-old consumer organization that works to protect and promote the retirement security of workers, retirees, and their families.PRC serves as the national resource center for six federally-funded regional pension...
-
Pension Plan Auditor
3 weeks ago
Washington, United States Pension Benefit Guaranty Full timeOverview This role is situated within the Pension Benefit Guaranty Corporation (PBGC), specifically in the Office of Negotiations and Restructuring (ONR), Plan Compliance Department (PCD), and the Multi-Employer Program Division (MEPD). Eligibility Recent Graduates: Individuals who have completed their education from an accredited institution or certificate...
-
Call Center Representative
3 weeks ago
Washington, United States Talkishco Full timeWe are looking for an experienced Call Center Representative to join the Talkishco team in Washington, DC. This is an exciting opportunity for an outgoing individual who loves connecting with people and providing outstanding customer service. As a Call Center Representative, you will have the chance to make a difference in the lives of our customers, resolve...
-
Call Center Representative
2 months ago
Washington, United States Addison Group Full timeOur client, a global nonprofit, is seeking a call center representative to support their customer service team. Job Details: Title: Call Center Representative Type: Contract Length: 3-6 Months Location: Washington DC Rate/Salary: $20-$23 per hour Background Check: Required Candidate profile and qualifications Previous experience in a high volume call center...
-
Director of Legal Affairs
4 weeks ago
Washington, United States Pension Rights Center Full timeAbout the Role:The Pension Rights Center is seeking a highly skilled and experienced legal professional to lead our legal program. As the Director of Legal Affairs, you will be responsible for overseeing the day-to-day operations of our legal program, working closely with our legal program staff and consultants, and providing legal advice to our counseling...
-
Legal Director
4 weeks ago
Washington, D. C., United States Pension Rights Center Full timeThe Pension Rights Center is seeking a dynamic, passionate, public interest-oriented lawyer to direct our legal program. The Center is a 45-year-old consumer organization that works to protect and promote the retirement security of workers, retirees, and their families. PRC serves as the national resource center for six federally-funded regional pension...
-
Call Center Representative
4 months ago
Washington, United States Talkishco Full timeJob DescriptionJob DescriptionWe are looking for an experienced Call Center Representative to join the Talkishco team in Washington, DC. This is an exciting opportunity for an outgoing individual who loves connecting with people and providing outstanding customer service. As a Call Center Representative, you will have the chance to make a difference in the...
-
Call Center Representative
2 months ago
Washington, United States Addison Group Full timeJob DescriptionJob DescriptionOur client, a global nonprofit, is seeking a call center representative to support their customer service team. Job Details:Title: Call Center RepresentativeType: ContractLength: 3-6 MonthsLocation: Washington DCRate/Salary: $20-$23 per hourBackground Check: RequiredCandidate profile and qualifications**Previous experience in a...
-
Pension Fund Maintenance Specialist
3 weeks ago
Washington, United States Service Employees International Union Full timeJob SummaryWe are seeking a highly skilled Health and Welfare Fund Administrator to join our team at Service Employees International Union. As a key member of our operations team, you will be responsible for the maintenance of current collective bargaining agreements for all employers participating in the Health and Welfare Fund.Key ResponsibilitiesReview...
-
Call Center Representative
6 days ago
Washington, United States Stout Full timeAt Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence. Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you...
-
Bilingual Call Center Representative
2 weeks ago
Washington, United States Whitman-Walker Health Full timeAbout Whitman-Walker HealthWhitman-Walker Health envisions a society where all individuals are treated with dignity and respect, and afforded equal opportunity to health and wellbeing. Through care, advocacy, research, and education, we empower all individuals to live healthily, love openly, and achieve equality and inclusion.Job SummaryThe Client Services...
-
Call Center Representative
2 months ago
Washington, United States Ever-Green Tree Care Full timeWork for the Northwest’s Largest Tree Preservation Service, Ever-Green Tree Care. We perform trimming, pruning & removal services in the Seattle WA area. Our Corporate Office & Call Center are based in Spokane Valley, WA. Our Call Center reps grow new and existing customer relationships by calling residential homeowners to inform them when an Arborist will...
-
Washington, United States District of Columbia Housing Authority Full timeEssential duties and responsibilities Escalator Serves as Customer Services Call Center Representative (Escalator), monitoring and navigating the call system; Submits work orders as requested for high level staff; Trains new staff and provides ongoing training as needed or requested Conducts research and responds to complex customer complaints and...
-
Washington, Washington, D.C., United States American Forest Foundation Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Call Center Representative to join our team at the American Forest Foundation. As a Call Center Representative, you will play a critical role in ensuring that our landowners have a positive first experience with our organization.Your primary responsibility will be to communicate with our...
-
Intake Call Center Representative
3 weeks ago
Washington, United States Columbia Associates Full timeJoin us at Columbia Associates, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care. As an Intake Call Center Representative, you'll be an...
-
Call Center Representative
1 week ago
Washington, United States Stout Full timeAt Stout, we‘re dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you...
Call Center Representative, Seiu Pension Fund
3 months ago
**SEIU BENEFIT FUNDS JOB SPEC**
**Job Title**:Call Center Representative **Grade: TS-4**
**Purpose**:
This position is responsible for acting as a liaison for the SEIU Benefit Funds between participants, beneficiaries, trustees, employers and other parties providing service that reflects respect, efficiency and courtesy. The Benefit Funds administer multiple benefit funds in a fast paced environment.
**Primary Responsibilities**:
- Handle incoming telephone calls and/or direct to other Benefit Fund staff as necessary acting as liaison between participants and beneficiaries and other Benefit Fund departments to ensure callers are serviced with respect, efficiency and courtesy.
- Consult, research, resolve and respond verbally and/or in writing to participants, beneficiaries, trustees, employers, etc regarding various issues.
- Assist in clerical function of SEIU Benefit Funds.
- Processes and maintains participant and beneficiary census and payment data.
- Provides written and verbal translation services (Spanish) as assigned.
- Performs other duties as required to support the mission of the department and the SEIU Benefit Funds.
**Direction and Decision Making**:
This position reports to the Call Center Manager.
**Education and Experience**:
Associates degree from an accredited college or university with coursework including business administration or other related coursework and one (1) year of experience in a call center or customer service environment.
**Equivalency**:
High school or GED and three (3) years of experience in a call center or customer service environment.
Or, a combination of education and experience that would provide for the following knowledge, skills, and abilities:
- Ability to communicate effectively, both orally and in writing in bi-lingual environment.
- Ability to think critically and produce sound, logical conclusions.
- Ability to perform data entry functions.
- Ability to work efficiently and effectively in demanding environment.
- Ability to handle sensitive situations in calm respectful manner
- Ability to multitask using oral, visual and tactile senses.
- Ability to handle multiple projects, meet established deadlines and adapt to an ever changing environment for the purpose of accomplishing results.
- Ability to organize work/tasks to provide for systematic and efficient processes.
- Ability to produce work accurately and thoroughly.
- Ability to maintain flexible attitude and approach toward assignments while actively participating and supporting a team environment.
- Proficient in the use of personal computers using accounting, database, and spreadsheet software or other SEIU Benefit Funds software, including Microsoft Office Suite, in the performance of record keeping.
**Test Certifications**:
Excel (Basic); Word (Intermediate)
**Physical Requirements**:
Work is generally performed in an office setting. Overtime required as necessary.
**Probationary Period**:
Sixteen (16) calendar weeks
