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Residential Property Manager
3 months ago
**Residential Property Manager**
Job Responsibilities
The Property Manager is actively involved in all functions that directly impact occupancy and the overall physical condition of the property. Establish systems designed to support the goal of maximizing Rental Income, maintaining the asset for the owners, and a clear accountability to the owners.
**Compensation**:Base salary of $65k (dependent on the level of experience), with a monthly commission based on a percentage of management fees collected. Yearly Bonus based on the company's health and profitability and the health of the portfolio of properties gained/lost and rents collected.
**Leasing and Marketing**
- Manage all phone leads
- Schedule appointments for tours.
- Follow-up with prospective residents.
- Notify applicant once they are approved and schedule the Lease signing and Joint Move-in Inspection.
- Review Move-in paperwork with the new resident, discuss the nuances of the property with the new resident. and enter information into the PM database.
- Review lease expiration dates and utilize the Re-Certification/Renewal Process Checklist to deliver notices. This allows adequate time to schedule an appointment with the resident to review and sign the new lease.
- Implement Resident activities as outlined to promote Resident Retention.
- Conduct market analysis for current rental pricing and make suggestions to owners of how best to increase rental income and quality of tenants through property improvement.
**Physical Property/Maintenance Related**
- Review pending Service Requests and “Make Readies” and provide direction to maintenance staff as required so the work is completed.
- Coordinate with Maintenance to order supplies as needed to complete Make Readies and routine work orders.
- Walk vacant units weekly and make sure they are in “rent ready” condition.
- Complete “pre-inspections” for units that are on Notice to Vacate.
- Schedule all turnover functions, and check completed work to make sure the work is completed in a satisfactory manner. Follow-up with vendors as needed.
- Utilize system to check out individual unit key(s) to vendors and have them sign key log to document they have keys. (Master keys are not to be handed to any vendor or contractor)
- Schedule and complete joint move-out inspections and related paperwork to determine any charges that need to be assessed to the vacating resident and process move-out paperwork.
- Walk and drive the property at least four times per year to ensure positive curb appeal, ensure residents are maintaining the property, and look for preventative maintenance issues. Check to make sure the grounds and common areas are free from trash and debris. Write service requests to complete work as identified.
- Use temporary grounds help when needed. Provide direction for the work to be completed and follow up as needed.
- Write Service Requests for maintenance repairs received from residents and/or others. Follow up with a telephone call to the resident to ensure work was completed to their satisfaction.
- Coordinate and schedule Preventive Maintenance - prepare a schedule, notify residents, and assign to Maintenance staff utilizing service request and/or checklist system.
- Coordinate pest control/termite treatments.
- Solicit bids for lawn mowing, snow removal, and turnover functions, including interior painting, unit and carpet cleaning, and utilize competitive vendors. Check references for any new vendors or contractors.
- Follow Capital Improvement Request process for items outlined on Request Form
- Manage and obtain current Liability/Work Comp Insurance Certificates for each contractor and complete new vendor paperwork as outlined in the instruction manuals.
**Office Operations**
- Assist with the daily workflow for office and maintenance employees.
- Utilize your Calendar that is provided each month as a primary tool for tasks to be completed during the month.
- Collect and process monthly rent, post-3-day notices, and related rent collection tasks.
- Follow-up with residents by phone or personal visit regarding delinquent rent. Discuss with Supervisor residents who have not paid to proceed with the eviction process.
- Deliver all resident notices and make sure all are delivered prior to the end of each day.
- Review, approve and process invoices daily and submit to Supervisor for timely payment processing. Enter replacement items in the PM database Inventory.
- Complete Weekly Reports reports as required.
- Complete Lease Concerns and follow up with residents as needed.
- Review monthly financial statements and budget variances and complete Monthly Financial Reports.
- Participate in completing the annual budget, the Budget Recap/Summary, and the Year-end Property Report.
- Prepare monthly staff schedule. Review Vacation and /or Absence Requests and similar personnel functions with the Supervisor to ensure adequate staffing. Approve bi-weekly payroll and submit to Supervisor.
