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Help Desk Technician
1 week ago
Houston, United States BCforward Full timeHelp Desk Technician BCforward is currently seeking a highly motivated Help Desk Technician for a Remote opportunity!Position Title: Help Desk Technician Location: Remote Shift Timings: Able to work any shift (Day/ Swing/ Night/ Weekend) Anticipated Start Date: 09-23-2024 Please note this is the target date and is subject to change. BCforward will send...
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Help Desk Technician
1 month ago
Houston, United States Insight Global Full timeJOB DESCRIPTIONInsight Global is looking for a Help Desk Technician. On a daily basis this person will taking in request through both calls and their ServiceNow ticketing system troubleshooting things such as password resets, adding and removing users on Active Directory, and escalating to appropriate Tier 2 teams as needed for servers, network, application...
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Help Desk Technician
1 month ago
Houston, United States Insight Global Full timeJOB DESCRIPTIONInsight Global is looking for a Help Desk Technician. On a daily basis this person will taking in request through both calls and their ServiceNow ticketing system troubleshooting things such as password resets, adding and removing users on Active Directory, and escalating to appropriate Tier 2 teams as needed for servers, network, application...
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Help Desk Technician
3 months ago
Houston, United States McLane Intelligent Solutions Full timeThe McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long...
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Help Desk Field Technician
2 weeks ago
Houston, United States Raul Yzaguirre School for Success Charter Full timePosition Type: Administration Date Posted: 8/12/2024 Location: District Office Date Available: Until Filled Closing Date: Until Filled Tejano Center for Community Concerns Raul Yzaguirre School for Success Help Desk Field Tecnician Job Description Job Title: Help Desk Field Technician Wage/Hour Status: Non-exempt Reports To: IT Supervisor Division/Campus:...
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IT Help Desk
3 weeks ago
Houston, United States Schouest, Bamdas, Soshea, BenMaier and Eastham, PLLC Full timeJob DescriptionJob DescriptionSchouest, Bamdas, Soshea, BenMaier and Eastham is a rapidly growing law firm nationwide. Our firm has a need for a Help Desk Technician. This position is located in our Houston office and is fully onsite. This position reports directly to the IT Director.Essential Functions:Provides excellent customer serviceProvides phone...
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Information Technology Help Desk Technician
2 weeks ago
Houston, United States Safeguard Global Recruiting Full timeOVERVIEW:Reporting directly to the IT Manager Cloud and Security, we are seeking a Level One IT Helpdesk Technician with expertise in Office 365 to join our dynamic IT team. This role offers an exciting opportunity for a motivated individual to contribute to our mission while gaining valuable experience in a fast-paced environment. As a member of the team,...
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Information Technology Help Desk Technician
2 weeks ago
Houston, United States Safeguard Global Recruiting Full timeOVERVIEW:Reporting directly to the IT Manager Cloud and Security, we are seeking a Level One IT Helpdesk Technician with expertise in Office 365 to join our dynamic IT team. This role offers an exciting opportunity for a motivated individual to contribute to our mission while gaining valuable experience in a fast-paced environment.As a member of the team,...
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Information Technology Help Desk Technician
2 weeks ago
Houston, United States Safeguard Global Recruiting Full timeOVERVIEW:Reporting directly to the IT Manager Cloud and Security, we are seeking a Level One IT Helpdesk Technician with expertise in Office 365 to join our dynamic IT team. This role offers an exciting opportunity for a motivated individual to contribute to our mission while gaining valuable experience in a fast-paced environment. As a member of the team,...
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Help Desk Coordinator
2 months ago
Houston, United States Creative Financial Staffing Full timeHelp Desk Coordinator About the Company and Opportunity: Help Desk Coordinator Our client is independently owned insurance company that has been in business for 40 years! Family atmosphere Flexible 9/80 schedule! Voted one of top places to work in Houston! Overview of the Help Desk Coordinator: Provide application support to employees by identifying...
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Help Desk Team Manager
4 weeks ago
Houston, United States Stellantis Financial Services US Full timeStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...
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Help Desk Team Manager
1 month ago
Houston, United States Stellantis Financial Services US Full timeStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...
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Help Desk Team Manager
4 weeks ago
Houston, United States Stellantis Financial Services US Full timeJob DescriptionJob DescriptionStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.Our exciting...
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IT Help Desk Support Technician
2 weeks ago
Houston, United States METECS Part timeJob DescriptionJob DescriptionMETECS is an engineering company, headquartered in Houston, TX, just outside the gates of NASA’s Johnson Space Center. We are seeking a motivated and skilled part-time IT Help Desk Technician to join our team. Responsibilities:Deploy, maintain, and improve internal documentation, integration pipelines, and company IT...
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Help Desk Support I
1 month ago
Houston, United States Nabors Industries Full timeDescription Company Overview Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly...
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Help Desk Technician
5 months ago
Houston, United States Pierce Technology Corp Full timeJob DescriptionJob Description• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide...
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Help Desk Technician
2 weeks ago
Houston, United States Pierce Technology Corp Full timeJob DescriptionJob Description• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide...
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IT Help Desk Analyst
1 month ago
Houston, United States Apex Heritage Group Full timeWe are seeking an IT Help Desk Analyst to join our team! This person plays a pivotal role in the organization, providing technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.Responsibilities:Respond and resolve customer queries via email, phone, and in-personProvide technical assistance with...
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IT Help Desk Analyst
4 weeks ago
Houston, United States Apex Heritage Group Full timeWe are seeking an IT Help Desk Analyst to join our team! This person plays a pivotal role in the organization, providing technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.Responsibilities:Respond and resolve customer queries via email, phone, and in-personProvide technical assistance with...
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L1 IT Help Desk Analyst
4 weeks ago
Houston, United States Elastify Full timeElastify is looking for a Tier 1 Help Desk Analyst for a client in Houston. This is a 6 month contract fully onsite. Please apply for more details.· Post-secondary education in an IT-related discipline· 3-5 years experience, within an IT support desk working in a team-oriented, collaborative environment.· HDI Support Center Analyst certification is...
Help Desk Technician Level 1
2 months ago
We are looking for a Help Desk Technician (Level 1) to join our growing IT team. Scorpion Technology is a Managed Service Provider (MSP) in Northwest Houston, providing amazing IT solution to small & medium size businesses thru out Texas. We are a small family owned business where we strive to provide our employees a great work-life work place, where our employees can grow in their IT journey. We achieve a low stress work environment by providing a proactive IT mindset to our customers IT infrastructure where it can optimize best performance minimizing their downtime. If you're excited to be part of winning IT Team and want to make a difference by providing amazing IT support, we want to hear from you
**Responsibilities for Help Desk Technician**
- Manage Help Desk in our PSA (Autotask) in a timely manner
- Be able to work on multiple tickets at a time
- Provide customer assitance
- Document customer interactions
- Run diagnostic to resolve customer reported issues
- Escalate issues to the next Tier with next level of difficulty
- Install, make changes and repair computer hardware and software
- Follow-up with customer to ensure issues are resolved.
**Work Hours & Benefits**
- Part time / full time
- Flexible schedules
- Hybrid work place (Morning at Office NW Houston, afternoon from home)
- Healthcare
- 401K Company Match retirement plan
- PTO
**Qualifications for Help Desk Technician**
- A+ Certification Required
- At least 1 year of experience in a help desk environment
- PSA /RMM experience Required (preferably Autotask, DATTO, IT Glue, GoToAssist)
- Basic network knowledge (TCP, Network Scan, knowledge of network diagrams)
- Excellent oral communications
- Great customer service Skills
- Detail oriented in order to keep detailed notes on tickets
- Highly organized to keep Help Desk Tickets order
- Ability to diagnose and resolve basic computer technical issues
**Job Types**: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
**Benefits**:
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Do you have Experience with Autotask (or any other RMM/PSA) system
- Do you have experience with ITGlue
**Experience**:
- Help desk: 2 years (required)
Work Location: In person