Community Engagement Manager

3 weeks ago

Austin, United States Opin Full time

**How to Apply**:
**About Opin**:
Opin is a groundbreaking new company co-founded by serial entrepreneurs Jeff Knauss and Adam Weitsman. At the forefront of innovation in business mentorship, Opin is dedicated to transforming the landscape of entrepreneurial growth and professional development. Leveraging the expertise of world-renowned business leaders, Opin offers unparalleled access to mentorship, cutting-edge content, and a dynamic community platform.

Our mission is to bridge the gap between ambition and success, providing our members with the tools, connections, and insights necessary to thrive in their careers. Join us in shaping a future where potential is limitless and every ambitious individual has the resources to excel.

**Job Overview**:
Opin is seeking a proactive and engaging Community Manager to serve as a host in the Opin App, ensuring a welcoming and informative environment for all members. This role is ideal for someone passionate about nurturing online communities, keen on facilitating meaningful interactions, and dedicated to providing outstanding customer support.

**Responsibilities**:
Community Management:

- Act as the primary host within the Opin App
- Engage with member comments & facilitate community discussions
- Monitor discussions to ensure alignment with community guidelines
- Prepare Zoom webinar links & post scheduled Q&A events in the App
- Monitor comments during live Q&As to ensure alignment with community guidelines

Customer Support:

- Design & implement customer support process
- Respond to user queries and DMs within the App
- Coordinate with platform provider support via Mighty Networks
- Build and supervise Customer Support team as user volume increases

App Administration:

- Add & edit page content within the app
- Monitor & adjust page settings, networks settings, and other features within the app
- Stay updated with new features from our platform provider, Mighty Networks

Social Media Coordination:

- Assist in moderating Opin's social media channels, engaging with community members through direct messages and comments.
- Collaborate with the Social Media team to schedule and manage posts across various platforms.

**Qualifications**:

- Proven experience in moderating large online communities, facilitating meaningful discussions, and driving community engagement
- Excellent interpersonal skills; comfortable being the primary point of contact for a public-facing community of 20,000+ members
- Experience in content preparation and technical administration within digital platforms, experience with Mighty Networks communities preferred
- Management Experience Preferred; build and lead a team dedicated to customer support and community engagement

**Education and Experience**:

- Bachelor's degree in Communications, Marketing, or a related field is preferred.
- 3+ years of professional community moderation or customer support experience.

**Why Join Us?**

Opin isn't just about knowledge—it's about a shared experience that grows from our collective stories. Here, we encourage bold confidence and innovative thinking within a framework of mutual respect and openness. We empower you to make an impact, support your growth, and welcome you into a community that values every contribution.

Pay: $65,000.00 - $75,000.00 per year

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Choose your own hours

**Experience**:

- Community management: 3 years (preferred)
- Customer support: 1 year (preferred)

**Location**:

- Austin, TX (required)

Work Location: Remote

  • Community & Employee Engagement Manager

    2 weeks ago

    Austin, United States United Heritage Credit Union Full time

    At UHCU, you can expect competitive pay including a comprehensive and generous benefits and PTO package. Our Experience & Engagement team is located at our HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast or lunch on Thursdays (e.g., FOOD TRUCKS!!), outdoor dining...

  • Community & Employee Engagement Manager

    4 weeks ago

    Austin, United States United Heritage Credit Union Full time

    Job DescriptionJob DescriptionUHCU's Experience & Engagement team is seeking a collaborative and self-starting Community & Employee Engagement Manager! This is a newly created position that offers the opportunity to oversee, develop, and execute various exciting initiatives that drive employee engagement across team UHCU and grows the Credit Union's...

  • Community & Employee Engagement Manager

    3 weeks ago

    Austin, United States United Heritage Credit Union Full time

    Job DescriptionJob DescriptionUHCU's Experience & Engagement team is seeking a collaborative and self-starting Community & Employee Engagement Manager! This is a newly created position that offers the opportunity to oversee, develop, and execute various exciting initiatives that drive employee engagement across team UHCU and grows the Credit Union's...

  • Director of Community Engagement

    3 weeks ago

    Austin, United States Sunrise Homeless Navigation Center Full time

    **About Sunrise**: Since 2015, Sunrise Homeless Navigation Center is the largest provider of homeless services in Travis County! We offer pathways to housing for people experiencing homelessness through low-barrier access to wraparound services by providing innovative, trauma-informed, and person-centered programming that engages our communities and leads...

  • Director of Community Engagement

    2 weeks ago

    Austin, United States Marathon Kids Full time

    Reports to: Chief Executive Officer Start Date: May 1, 2024 Location: Austin, TX ORGANIZATION OVERVIEW The organization is founded on the principle that “Running Moves Lives” and is currently comprised of: 1) Marathon Kids, a national youth program teaching kids the power of running as a vehicle to a healthy lifestyle, 2) Austin Runners Club, Austin...

  • Community Engagement Specialist

    3 weeks ago

    Austin, United States Other Ones Foundation, Inc. Full time

    Job DescriptionJob Description                                                                                              What is TOOF?The Other Ones Foundation (TOOF) is a nonprofit that offers extremely low-barrier work opportunities, case management, and humanitarian aid to people experiencing...

  • Community Engagement Specialist

    4 weeks ago

    Austin, United States Other Ones Foundation, Inc. Full time

    Job DescriptionJob Description                                                                                              What is TOOF?The Other Ones Foundation (TOOF) is a nonprofit that offers extremely low-barrier work opportunities, case management, and humanitarian aid to people experiencing...

  • Community Engagement Representative

    5 days ago

    Austin, United States Body Art Alliance Full time

    **Who Are We?** The Body Art Alliance (BAA) is at the forefront of innovation, creating the tools and products to better serve our artist. From the first truly wireless tattoo machine, to the groundbreaking novel tattoo parlor on a cruise ship, BAA has cultivated the industry and been the “first of many.” We are dreamers, artists, creatives, innovators...

  • Community Engagement Strategist

    5 days ago

    Austin, United States RWE Clean Energy Full time

    **Community Engagement Strategist - South**: - **Location(s)**: - Austin, TX, US, 78701 **RWE Clean Energy, LLC** **Functional area**:Regulation / Risk Management **Remuneration**:Exempt The **Community Engagement Strategist - South Region **works with internal Development, Operations, Communications, and Government Relations teams to achieve a social...

  • Community Engagement Coordinator

    1 week ago

    Austin, United States National Association of Social Workers Full time

    _**To be considered for this position, please upload your resume and cover letter at the link provided.**_ Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world, with more than 120,000 members. NASW works to enhance the professional growth and development of its...

  • Community Engagement Specialist

    5 days ago

    Austin, United States Planet Dental Full time

    **Community Engagement Job Ad - Austin** **Position Summary**: The Community Engagement Team Members will be responsible for executing marketing initiatives in the community. Their goal is to help implement the company’s participation in community events, generate new patient leads, and schedule appointments. They will also help to educate the community...

  • Community Engagement Coordinator

    2 days ago

    Austin, United States Austin Child Guidance Center Full time

    **About Austin Child Guidance Center** For over 70 years, Austin Child Guidance Center (ACGC) has been a leader in the provision of evidence-based treatment for children and their families in Greater Austin. Now serving all of Central Texas, ACGC works with a multidisciplinary team of mental health professionals to offer three programs: _Care & Treatment_:...

  • Community Engagement Team Coordinator

    4 weeks ago

    Austin, Texas, United States 22nd Century Technologies, Inc. Full time

    Duration: 9+ monthWork hours: 09:00 am – 05:00 am (Monday through Friday)BG Check Required: YesJob Description:The Community Engagement Team Coordinator reports directly to the Manager, Community Engagement. This position is responsible for Community Engagement Team coordination of projects and programs to develop, maintain, and strengthen community...

  • Community Engagement and Outreach Specialist

    3 weeks ago

    Austin, United States University of Texas at Austin Full time

    Job Posting Title: Community Engagement and Outreach Specialist---- Hiring Department: Marine Science Institute---- Position Open To: All Applicants---- Weekly Scheduled Hours: 40---- FLSA Status: Non-Exempt---- Earliest Start Date: Aug 01, 2024---- Position Duration: Expected to Continue Until Aug 01, 2025---- Location: PORT ARANSAS,...

  • Community Engagement and Outreach Specialist

    3 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job Posting Title:Community Engagement and Outreach Specialist----Hiring Department:Marine Science Institute----Position Open To:All Applicants----Weekly Scheduled Hours:40----FLSA Status:Non-Exempt----Earliest Start Date:Aug 01, 2024----Position Duration:Expected to Continue Until Aug 01, 2025----Location:PORT ARANSAS, TX----Job Details:General...

  • Community Information and Engagement Coordinator

    2 months ago

    Austin, United States United Way for Greater Austin Career Page Full time

    Job DescriptionJob DescriptionDescription:United Way for Greater AustinCommunity Information & Engagement CoordinatorDepartment: Navigation CenterRegular, Exempt, Full-TimeWho we are:United Way for Greater Austin (United Way) brings together people, ideas, and resources to fight poverty in our community. Through our focus areas of education, health, and...

  • Community Information and Engagement Coordinator

    2 weeks ago

    Austin, United States United Way for Greater Austin Career Page Full time

    Job DescriptionJob DescriptionDescription:United Way for Greater AustinCommunity Information & Engagement CoordinatorDepartment: Navigation CenterRegular, Exempt, Full-TimeWho we are:United Way for Greater Austin (United Way) brings together people, ideas, and resources to fight poverty in our community. Through our focus areas of education, health, and...

  • Community Information and Engagement Coordinator

    2 weeks ago

    Austin, United States United Way for Greater Austin Career Page Full time

    Job DescriptionJob DescriptionDescription:United Way for Greater AustinCommunity Information & Engagement CoordinatorDepartment: Navigation CenterRegular, Exempt, Full-TimeWho we are:United Way for Greater Austin (United Way) brings together people, ideas, and resources to fight poverty in our community. Through our focus areas of education, health, and...

  • Manager, Engagement

    4 days ago

    Austin, United States Q2 Full time

    As passionate about our people as we are about our mission. What We’re All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening...

  • Student Engagement and Communications Coordinator

    6 days ago

    Austin, Texas, United States St Edwards University Full time

    Job DescriptionJob DescriptionStudent Engagement and Communications Coordinator Student Success Center St. Edward's University of Austin, Texas invites applications for the position of Student Engagement and Communications Coordinator. The person in this position is responsible for developing, writing, and distributing print, digital, and social media...