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Business Systems Manager

3 months ago

Middletown, United States The Haven Collection Full time

**Summary of Position**:
The Haven Collection provides modern day (care) by combining fully licensed childcare, workspace and fitness together under one roof. As pioneers addressing the childcare crisis with innovative solutions, we are driven by a mission to improve family life and advocate for better compensation for childcare providers while working to add as much value to the experience of their children's first 5 years for families. Join us to be at the forefront of creating impactful solutions.

**Purpose of the Role**:
The Systems Integration Manager/Network Administrator plays a critical role in enhancing our operational capabilities through technological advancements. This position is responsible for the comprehensive management of our platform/system integrations, including the evaluation, buildout, configuration, and deployment of our new and existing LMS, CRM and Business Operations solutions. This role will own the implementation and user adoption of these internal and customer facing experiences.

**Minimum Job Qualifications**:

- Bachelor’s degree in Project Management, Information Systems, or related field.
- A minimum of five years of experience in systems integration, project management/ownership, and ensuring any company utilized platforms are up to date and utilized by the appropriate audience.
- Demonstrated proficiency in managing third-party developers and overseeing software customization and implementation projects.
- In-depth knowledge of CRM and LMS management, databases, and information systems.
- Proven communication skills, adept at interacting with both internal team members and end users.

**Responsibilities**:

- Lead and manage multiple system integration projects, ensuring they are completed on time, within budget, and meet high quality standards.
- Collaborate with various teams to identify business requirements, translating them into technical specifications.
- Provide ongoing support and technical guidance to the development team, ensuring all system components function cohesively.
- Develop and maintain detailed project plans, including timelines, budgets, and resource allocations.
- Monitor project progress, identify potential risks and issues, and implement mitigation strategies.
- Communicate effectively with senior management and other stakeholders about project status and any arising risks.
- Stay informed about emerging technologies and industry trends to recommend system and process improvements and ensure the company is leveraging automation and integrations available efficiently.
- Implement and manage security protocols to protect the organization’s systems and data, including monitoring and managing user onboarding and off boarding in a timely manner.
- Evaluate and recommend upgrades to company operations platforms.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional development in a dynamic, technology-forward environment.
- Childcare benefits and a supportive, inclusive work culture.
- Comprehensive benefits package.

**Employee Conduct**:

- Contribute to a positive work environment through cooperative and professional interactions with colleagues and customers.
- Uphold the company’s zero-tolerance policy towards discriminatory behavior or harassment.

**How to Apply**:
This position is crucial for ensuring that The Haven Collection continues to lead in integrating innovative technology solutions that enhance operational efficiency and service quality. If you are a technology-driven professional looking to make a meaningful impact, we encourage you to apply.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Compensation package:

- Yearly pay

Experience level:

- 5 years

Ability to Relocate:

- Middletown, RI 02842: Relocate before starting work (required)

Work Location: Hybrid remote in Middletown, RI 02842