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Deputy Director of Project Based Program Tenancy

3 months ago


New York, United States NYC Careers Full time

**Deputy Director of Project Based Program Tenancy for the Division of Tenant and Owner Resources**:

- Apply**Deputy Director of Project Based Program Tenancy for the Division of Tenant and Owner Resources**:

- Agency: HOUSING PRESERVATION & DVLPMNT
- Posted on: 05/31/2024- Job type: Full-time

Location

NYC-ALL BOROS
- Title Classification: Exam may be required

Department

OWNER SERVICES
- Salary range: $81,571.00 - $93,807.00- About HPD, the Office of Housing Access and Stability:

- The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
- HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
- The Office of Housing Access and Stability ( “HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
- Your Team:

- At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD’s rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.
- Your Impact:

- The Deputy Director of Project-Based Tenancy will be responsible for providing high-level leadership, supervision, and guidance to the staff to administer multiple rent subsidy programs (Section 8, other federal, and City rental subsidy programs). They will be a key partner across a wide range of complex policy and procedural development projects, representing the unit and providing feedback and insight from their knowledge of both staff procedures and the various rental subsidy programs. They will focus on long-term planning and goal-setting to both develop individual staff and bolster the unit’s overall operations and customer service.
- Your Role:

- Key responsibilities include:

- Policy, Procedure, and Technology Management:
- Develop an expertise and deep knowledge of the unit’s rental subsidies, particularly the differences and similarities with Section 8 including regulations, internal policies and procedures, underlying missions, and relevant stakeholders
- Represent the unit in internal division meetings and working groups; the Deputy Director must be able to provide input and feedback on broad agency or division policies or procedures to ensure that they are developed and rolled out in a way that fits with all subsidy programs
- Represent the Director in meetings with other HPD divisions, particularly HPD Development, Asset Management, and Legal, on high-level matters including program changes, pipeline, and compliance monitoring or audits
- Coordinate and oversee coordination with HPD divisions around the rollout of technology enhancements and changes, including digital recordkeeping, workflow management, and other systems.

Supervision and Staff Development- Supervise and lead the unit’s four Coordinators and their teams of 6-7 Team Leaders and 27-31 Case Managers, Administrative Support Specialists, and temporary staff, including hiring, onboarding, appraisals, coaching, growth and development, training, and discipline
- Monitor unit workloads, accuracy, and performance to identify new training topics and new policy or procedure questions that may need to be reconciled within the Division
- Lead the unit’s senior team to develo