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Patient Management Coordinator

4 months ago

Clearwater, United States Nova Southeastern University Full time

**Job Title: Patient Management Coordinator**

**Location: NSU Florida - Clearwater, Florida**

**Job Type: Full-Time**

Are you an organized and detail-oriented individual with a passion for healthcare administration? Join our team at NSU Florida in beautiful South Florida as a Patient Management Coordinator and play a pivotal role in the success of our clinics.

As a Patient Management Coordinator, you will be responsible for overseeing day-to-day Dental clinic operations to ensure their smooth functioning. Your key responsibilities will include:
**1. Clinic Operations**: Supervise and manage day-to-day clinic operations to ensure seamless and efficient patient care.

**2. Student/Resident Support**: Manage student and resident patient flow to meet curriculum needs, ensuring a valuable learning experience.

**3. Appointment Scheduling**: Schedule patient appointments to maintain smooth patient flow and support business operations.

**4. Data Management**: Enter, review, and monitor data and accounts in clinical information systems and NSU-specific systems for accurate processing and record-keeping.

**5. Patient Follow-Up**: Monitor the patient queue to ensure timely follow-up care for students and residents.

**6. Problem Solving**: Respond to internal and external inquiries, resolving complex issues with a deep understanding of policies and procedures.

**7. Flexible Schedule**: May be required to work various shifts, including evenings.

**8. Multi-Clinic Coverage**: Provide coverage for clinics at Davie and/or NMB locations as needed.

**Additional Functions**:
1. Verify patient insurance eligibility and process referral authorizations to ensure accuracy and timeliness of requests.

2. Enter and review patient billing for 3rd party insurance or self-pay, ensuring accurate processing and record-keeping.

3. Discuss financial payments and payment options with patients to ensure excellent customer service and optimal revenue collection.

**Qualifications**:
High School Diploma and a minimum of two (2) years of related experience OR Associate's Degree and one (1) year of related experience.

**Preferred Qualifications**:
1. Associate's Degree.

2. One (1) year of experience as a Patient Access Representative.

3. Two (2) years working in a dental environment.

4. Experience with an Electronic Medical Record system.

5. Multi-lingual.

Why Join Us?
- Competitive compensation and benefits package.
- An opportunity to contribute to the education of students and residents in a healthcare setting.
- Work in a supportive and dynamic healthcare environment.

NSU Florida is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We look forward to welcoming a skilled professional to our team.

Pay: From $17.35 per hour

Expected hours: 37.50 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance

Healthcare setting:

- Clinic
- Medical office

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person