Clinical Support Coordinator
7 days ago
We are seeking a highly skilled Care Coordinator to join our team at AdventHealth Ventures. As a Care Coordinator, you will play a vital role in delivering exceptional patient experiences and providing high-touch assistance to our members.
Key Responsibilities- Greeting and Onboarding: Welcome members in a warm and professional manner, ensuring a positive first impression.
- Scheduling and Coordination: Schedule and confirm member appointments, ensuring seamless communication and follow-up.
- Documentation and Record-Keeping: Accurately update and maintain member records, adhering to regulatory requirements.
- Communication and Education: Provide clear and concise information to members regarding test locations, portal use, and follow-up actions.
- Financial Transactions: Collect copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service.
- Education: High school graduate or equivalent.
- Certifications: Preferred certifications include American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Center for Competency Testing (NCCT), and National Healthcareer Association (NHA).
- Skills: Strong computer skills, basic knowledge of Microsoft Excel, and a flexible and positive attitude.
AdventHealth Ventures is a leading healthcare organization dedicated to delivering exceptional patient experiences and promoting whole-person wellbeing. We are committed to creating a culture of compassion, respect, and excellence, and we are seeking like-minded individuals to join our team.
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