Program Coordinator

2 weeks ago

Evanston, United States Northwestern University Full time

Are you looking to grow your career in an active area of growth and innovation at a leading academic institution? Join Kellogg’s Strategy and Academics (S&A) team as our Program Coordinator. Part of a four-person support team, this role will serve as the lead for Kellogg’s Center and Program events and conferences, as well as the administrator of the Ford Center for Global Citizenship.

The Ford Center encourages and supports multidisciplinary approaches to understanding institutions and their social and political impact. This role will support the Center in convening academic conferences and workshops, hosting post-doctoral fellows, and providing small-project funding.

In addition to supporting the Ford Center, this role will work across Kellogg’s ~20 centers and programs to ensure all events are coordinated and supported. The foci of Kellogg’s centers range from research, instruction, and executive education, and many support marquee programming, conferences, and seminars related to their core mission. This role is the primary resource for center and program staff on event policy and procedures and serves as a representative on the AcES (academic events support) team. This role will partner especially closely with the Social Impact & Sustainability and Healthcare programs.

**Specific Responsibilities**:

- Administration_
- Manages day to day operations of the Ford Center.
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
- Manages design and development of program databases; compiles & analyzes data; prepares reports.
- Budgets & Financial_
- Participates in budget preparation.
- Maintains budget & associated analysis & reports.
- Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
- Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
- Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e
- mail from customers/vendors; corrects or escalates.
- Communication, Outreach & Recruitment_
- Develops coordinated, consistent marketing and brand messages.
- Supports and maintains center and program websites, liaising with the web editing team as needed.
- Serves as the center and program resource on Sitecore.
- Incorporates social media and networking into program/project aspects as appropriate.
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
- Evaluation_
- Observes events and confrences and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
- Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
- Implements corrective actions required as a result of surveys or other indicators.
- Events_
- Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
- Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research and teaching objectives, and to build internal and external relationships within NU.
- Ensures that event details including contracts, communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
- Prepares post-event surveys and documentation to facilitate future planning.
- Serves as the primary resource for center and program staff on event policy and procedures and serves as a representative on the AcES (academic events support) team.
- Faculty Support_
- Arranges conference & seminar coordination, & faculty travel planning.
- Supports faculty in event and program management.
- Program Development_
- Manages program/project seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
- Manages speaker selection, communication, and topic development.
- Leads program/project updates and improvements.
- Strategic Planning_
- Administers & maintains existing strategic plans.
- Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
- Miscellaneous_

Performs other duties as assigned.

**Minimum Qualifications**:

- Successful completion of a full 4-year course of study in an accredited college or university leading t

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