Program Coordinator

4 weeks ago

Evanston, United States Northwestern University Full time

Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions. The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)

Flexible remote work: This position is eligible for remote work and more information will be discussed during the interview.

**Specific Responsibilities**:

- Administration_
- Manages day to day operations.
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
- Manages design and development of program databases; compiles & analyzes data; prepares reports.
- Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
- Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
- Acts as liaison to IT to ensure technology systems are properly installed & maintained.
- Budgets & Financial_
- Participates in budget preparation.
- Maintains budget & associated analysis & reports.
- Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
- Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
- Processes transfer &/or appropriation charges & may balance &/or close accounts.
- Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e
- mail from customers/vendors; corrects or escalates.
- Communication, Outreach & Recruitment_
- Develops coordinated, consistent marketing and brand messages.
- Creates state-of-the-art website.
- Incorporates social media and networking into program/project aspects as appropriate.
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
- Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
- Evaluation_
- Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
- Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
- Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
- Implements corrective actions required as a result of surveys or other indicators.
- Events_
- Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
- Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
- Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
- Faculty Support_
- Provides support for preparation of Promotion & Tenure cases.
- Initiates FASIS appointment paperwork.
- Arranges colloquium & seminar coordination, & faculty travel planning.
- Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading.
- Grants & Contracts_
- Partners with NU development office and grant manager to identify and seek program funding.
- Works closely with faculty to encourage and help undergraduate students arrange research.
- Prepares proposals; provides administrative guidance for grant preparations including budgets and justifications.
- Identifies grant funding.
- Human Resources_
- Ensures human resources programs, policies, & procedures are implemented & consistently applied.
- Coordinates all or portions of the talent management lifecycle (sourcing, selecting, developing, coaching, rewarding, recognizing, managing information & optimizing talent.)
- In consultation with management & Central HR, administers HR solutions.
- Maintains excellent working relationship with Office of Human Resources.
- Program Development_
- Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social netw

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